1. Shodhganga@INFLIBNET
  2. Guru Jambheshwar University of Science & Technology
  3. Department of Business management
Please use this identifier to cite or link to this item: http://hdl.handle.net/10603/349759
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DC FieldValueLanguage
dc.coverage.spatial199p
dc.date.accessioned2021-11-30T10:08:45Z-
dc.date.available2021-11-30T10:08:45Z-
dc.identifier.urihttp://hdl.handle.net/10603/349759-
dc.description.abstractnone newline
dc.format.extent35cm
dc.languageEnglish
dc.relation
dc.rightsuniversity
dc.titleImpact of customer relationship management CRM on customer retention and firm performance in service sector a study of north India
dc.title.alternative
dc.creator.researcherShivani
dc.subject.keywordArts and Humanities
dc.subject.keywordReligion
dc.description.note
dc.contributor.guideSingh, Dalbir
dc.publisher.placeHisar
dc.publisher.universityGuru Jambheshwar University of Science and Technology
dc.publisher.institutionDepartment of Business management
dc.date.registered
dc.date.completed2020
dc.date.awarded
dc.format.dimensions
dc.format.accompanyingmaterialNone
dc.source.universityUniversity
dc.type.degreePh.D.
Appears in Departments:Department of Business management

Files in This Item:
File Description SizeFormat 
01 title page.pdfAttached File194.4 kBAdobe PDFView/Open
02 certificate.pdf107.82 kBAdobe PDFView/Open
03 declaration.pdf98.7 kBAdobe PDFView/Open
04 contents and figures.pdf190 kBAdobe PDFView/Open
05 chapter-1.pdf538.7 kBAdobe PDFView/Open
06 chapter-2.pdf351.4 kBAdobe PDFView/Open
07 chapter-3.pdf422.57 kBAdobe PDFView/Open
08 chapter-4.pdf1.72 MBAdobe PDFView/Open
09 chapter-5.pdf724.16 kBAdobe PDFView/Open
10 bibliography.pdf324.37 kBAdobe PDFView/Open
80_recommendation.pdf169.61 kBAdobe PDFView/Open
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