1. Shodhganga@INFLIBNET
  2. Amity University, Noida
  3. Amity Business School
Please use this identifier to cite or link to this item: http://hdl.handle.net/10603/345811
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DC FieldValueLanguage
dc.coverage.spatial
dc.date.accessioned2021-10-28T09:24:31Z-
dc.date.available2021-10-28T09:24:31Z-
dc.identifier.urihttp://hdl.handle.net/10603/345811-
dc.description.abstractnewline
dc.format.extent
dc.languageEnglish
dc.relation
dc.rightsuniversity
dc.titleImpact of Customer Relationship Management CRM on Customer Satisfaction and Loyalty in Indian Banking
dc.title.alternative
dc.creator.researcherBagla, Ramesh Kumar
dc.subject.keywordBank
dc.subject.keywordCustomer Relationship Management
dc.subject.keywordEconomics and Business
dc.subject.keywordManagement
dc.subject.keywordSocial Sciences
dc.description.note
dc.contributor.guideSingh, Anurupa B and Laroia, S K
dc.publisher.placeNoida
dc.publisher.universityAmity University, Noida
dc.publisher.institutionAmity Business School
dc.date.registered
dc.date.completed2019
dc.date.awarded
dc.format.dimensions
dc.format.accompanyingmaterialDVD
dc.source.universityUniversity
dc.type.degreePh.D.
Appears in Departments:Amity Business School

Files in This Item:
File Description SizeFormat 
01_title.pdfAttached File70.39 kBAdobe PDFView/Open
02_certificate.pdf210.29 kBAdobe PDFView/Open
03_preliminary pages.pdf324.22 kBAdobe PDFView/Open
04_chapter 1.pdf502.04 kBAdobe PDFView/Open
05_chapter 2.pdf244.7 kBAdobe PDFView/Open
06_chapter 3.pdf116.23 kBAdobe PDFView/Open
07_chapter 4.pdf490.42 kBAdobe PDFView/Open
08_chapter 5.pdf273.64 kBAdobe PDFView/Open
09_references.pdf121.03 kBAdobe PDFView/Open
80_recommendation.pdf343.26 kBAdobe PDFView/Open
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