Please use this identifier to cite or link to this item: http://hdl.handle.net/10603/345811
Title: Impact of Customer Relationship Management CRM on Customer Satisfaction and Loyalty in Indian Banking
Researcher: Bagla, Ramesh Kumar
Guide(s): Singh, Anurupa B and Laroia, S K
Keywords: Bank
Customer Relationship Management
Economics and Business
Management
Social Sciences
University: Amity University, Noida
Completed Date: 2019
Abstract: newline
Pagination: 
URI: http://hdl.handle.net/10603/345811
Appears in Departments:Amity Business School

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01_title.pdfAttached File70.39 kBAdobe PDFView/Open
02_certificate.pdf210.29 kBAdobe PDFView/Open
03_preliminary pages.pdf324.22 kBAdobe PDFView/Open
04_chapter 1.pdf502.04 kBAdobe PDFView/Open
05_chapter 2.pdf244.7 kBAdobe PDFView/Open
06_chapter 3.pdf116.23 kBAdobe PDFView/Open
07_chapter 4.pdf490.42 kBAdobe PDFView/Open
08_chapter 5.pdf273.64 kBAdobe PDFView/Open
09_references.pdf121.03 kBAdobe PDFView/Open
80_recommendation.pdf343.26 kBAdobe PDFView/Open
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