Please use this identifier to cite or link to this item: http://hdl.handle.net/10603/345173
Title: Mapping of customer experience and its impact on customer life time value a study of agglomerated
Researcher: Iyer Vijayalakshmi Kannan
Guide(s): Venkatesh, Parvathi
Keywords: 7A Model
Business economists
Commerce
Customer Experience - Demographic factors
Customer Experience - Retail Stores
Customer Lifetime Value
Economics and Business
Gap scores
Social Sciences
University: University of Mumbai
Completed Date: 2020
Abstract: newline
Pagination: xvi, 252p.
URI: http://hdl.handle.net/10603/345173
Appears in Departments:Commerce, Parle Tilak Vidyalaya Associations Mulund College of Commerce

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01_title.pdfAttached File236.36 kBAdobe PDFView/Open
02_declaration.pdf160.85 kBAdobe PDFView/Open
03_certificate.pdf266.17 kBAdobe PDFView/Open
04_acknowledgement.pdf129.08 kBAdobe PDFView/Open
05_content.pdf549.79 kBAdobe PDFView/Open
06_list of tables figures and snapshots.pdf356.5 kBAdobe PDFView/Open
07_abbreviations.pdf11.43 kBAdobe PDFView/Open
08_chapter 1.pdf639.97 kBAdobe PDFView/Open
09_chapter 2.pdf756.78 kBAdobe PDFView/Open
10_chapter 3.pdf1.05 MBAdobe PDFView/Open
11_chapter 4.pdf900.93 kBAdobe PDFView/Open
12_chapter 5.pdf2.04 MBAdobe PDFView/Open
13_bibliography.pdf403.99 kBAdobe PDFView/Open
14_annexures.pdf404.55 kBAdobe PDFView/Open
15_synopsis.pdf275.15 kBAdobe PDFView/Open
80_recommendation.pdf502.24 kBAdobe PDFView/Open
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