Shodhganga : a reservoir of Indian theses @ INFLIBNET
The Shodhganga@INFLIBNET Centre provides a platform for research students to deposit their Ph.D. theses and make it available to the entire scholarly community in open access.
Please use this identifier to cite or link to this item:
http://hdl.handle.net/10603/343257
| Title: | Exploring customers perception and expectations towards service quality initiatives a study of selected multi specialty hospitals |
| Researcher: | Shilpa |
| Guide(s): | Singla, Bharat Bhushan |
| Keywords: | Economics and Business Management Social Sciences |
| University: | Punjabi University |
| Completed Date: | 2020 |
| Abstract: | File attached newline |
| Pagination: | xv, 238 p. |
| URI: | http://hdl.handle.net/10603/343257 |
| Appears in Departments: | School of Management Studies |
Files in This Item:
| File | Description | Size | Format | |
|---|---|---|---|---|
| 80_recommendation.pdf | Attached File | 303.31 kB | Adobe PDF | View/Open |
| abstract in punjabi.pdf | 156.49 kB | Adobe PDF | View/Open | |
| abstract.pdf | 189.32 kB | Adobe PDF | View/Open | |
| bibliography.pdf | 274.9 kB | Adobe PDF | View/Open | |
| certificate.pdf | 211.58 kB | Adobe PDF | View/Open | |
| chapter iii.pdf | 332.52 kB | Adobe PDF | View/Open | |
| chapter ii.pdf | 787.88 kB | Adobe PDF | View/Open | |
| chapter i.pdf | 557.59 kB | Adobe PDF | View/Open | |
| chapters iv.pdf | 1.34 MB | Adobe PDF | View/Open | |
| findings, suggestions and conclusions.pdf | 262.34 kB | Adobe PDF | View/Open | |
| list of publications.pdf | 181.66 kB | Adobe PDF | View/Open | |
| prelim.pdf | 615.18 kB | Adobe PDF | View/Open | |
| questionnaire.pdf | 383.34 kB | Adobe PDF | View/Open | |
| title page.pdf | 65.52 kB | Adobe PDF | View/Open |
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