Please use this identifier to cite or link to this item: http://hdl.handle.net/10603/341615
Title: A Comparative Study of the Customer Relationship Management Practices in Retail Sector of Indian Public Sector Banks and Private Banks Within Pune City
Researcher: Dixit, Sangeeta Vishwanath
Guide(s): Chitnis, R M
Keywords: Banks and banking
Business Finance
Customer relations
Economics and Business
Relationship marketing
Social Sciences
University: Savitribai Phule Pune University
Completed Date: 2017
Abstract: newline
Pagination: 
URI: http://hdl.handle.net/10603/341615
Appears in Departments:Modern College of Arts Science and commerce Pune

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01_title.pdfAttached File125.37 kBAdobe PDFView/Open
02_certificate.pdf135.99 kBAdobe PDFView/Open
03_declaration.pdf135.75 kBAdobe PDFView/Open
04_acknowledgement.pdf89.42 kBAdobe PDFView/Open
05_contents.pdf155.14 kBAdobe PDFView/Open
06_list_of_tables.pdf96.25 kBAdobe PDFView/Open
07_list_of_exhibits.pdf143.09 kBAdobe PDFView/Open
08_chapter 1.pdf836.57 kBAdobe PDFView/Open
09_chapter 2.pdf949.96 kBAdobe PDFView/Open
10_chapter 3.pdf281.21 kBAdobe PDFView/Open
11_chapter 4.pdf834.55 kBAdobe PDFView/Open
12_chapter 5.pdf211.72 kBAdobe PDFView/Open
13_chapter 6.pdf279.73 kBAdobe PDFView/Open
14_bibliography.pdf261.48 kBAdobe PDFView/Open
15_appendix.pdf202.54 kBAdobe PDFView/Open
80_recommendation.pdf444.59 kBAdobe PDFView/Open
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