Shodhganga : a reservoir of Indian theses @ INFLIBNET
The Shodhganga@INFLIBNET Centre provides a platform for research students to deposit their Ph.D. theses and make it available to the entire scholarly community in open access.
Please use this identifier to cite or link to this item:
http://hdl.handle.net/10603/340506
Full metadata record
| DC Field | Value | Language |
|---|---|---|
| dc.coverage.spatial | ||
| dc.date.accessioned | 2021-09-15T04:24:43Z | - |
| dc.date.available | 2021-09-15T04:24:43Z | - |
| dc.identifier.uri | http://hdl.handle.net/10603/340506 | - |
| dc.description.abstract | File attached newline | |
| dc.format.extent | xiii, 243 p. | |
| dc.language | English | |
| dc.relation | ||
| dc.rights | university | |
| dc.title | A study of service failure and service recovery in tractor market | |
| dc.title.alternative | ||
| dc.creator.researcher | Arpandeep Kaur | |
| dc.subject.keyword | Economics and Business | |
| dc.subject.keyword | Management | |
| dc.subject.keyword | Social Sciences | |
| dc.description.note | ||
| dc.contributor.guide | Apar Singh | |
| dc.publisher.place | Patiala | |
| dc.publisher.university | Punjabi University | |
| dc.publisher.institution | School of Management Studies | |
| dc.date.registered | 2015 | |
| dc.date.completed | 2020 | |
| dc.date.awarded | 2021 | |
| dc.format.dimensions | 28 cm. | |
| dc.format.accompanyingmaterial | CD | |
| dc.source.university | University | |
| dc.type.degree | Ph.D. | |
| Appears in Departments: | School of Management Studies | |
Files in This Item:
| File | Description | Size | Format | |
|---|---|---|---|---|
| 10 appendix.pdf | Attached File | 604.83 kB | Adobe PDF | View/Open |
| 1 title page.pdf | 282.66 kB | Adobe PDF | View/Open | |
| 2 certificate.pdf | 236.74 kB | Adobe PDF | View/Open | |
| 3 preliminary pages.pdf | 1.29 MB | Adobe PDF | View/Open | |
| 4 chapter 1.pdf | 395.8 kB | Adobe PDF | View/Open | |
| 5 chapter 2.pdf | 597.02 kB | Adobe PDF | View/Open | |
| 6 chapter 3.pdf | 521.75 kB | Adobe PDF | View/Open | |
| 7 chapter 4.pdf | 1.17 MB | Adobe PDF | View/Open | |
| 80_recommendation.pdf | 461.38 kB | Adobe PDF | View/Open | |
| 8 conclusion and summary.pdf | 194.09 kB | Adobe PDF | View/Open | |
| 9 bibliography.pdf | 399.76 kB | Adobe PDF | View/Open | |
| abstract in english.pdf | 59.56 kB | Adobe PDF | View/Open | |
| abstract in punjabi.pdf | 73.4 kB | Adobe PDF | View/Open | |
| letter of publication.pdf | 455.76 kB | Adobe PDF | View/Open | |
| publications.pdf | 1.04 MB | Adobe PDF | View/Open |
Items in Shodhganga are licensed under Creative Commons Licence Attribution-NonCommercial-ShareAlike 4.0 International (CC BY-NC-SA 4.0).
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