Please use this identifier to cite or link to this item: http://hdl.handle.net/10603/340506
Title: A study of service failure and service recovery in tractor market
Researcher: Arpandeep Kaur
Guide(s): Apar Singh
Keywords: Economics and Business
Management
Social Sciences
University: Punjabi University
Completed Date: 2020
Abstract: File attached newline
Pagination: xiii, 243 p.
URI: http://hdl.handle.net/10603/340506
Appears in Departments:School of Management Studies

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10 appendix.pdfAttached File604.83 kBAdobe PDFView/Open
1 title page.pdf282.66 kBAdobe PDFView/Open
2 certificate.pdf236.74 kBAdobe PDFView/Open
3 preliminary pages.pdf1.29 MBAdobe PDFView/Open
4 chapter 1.pdf395.8 kBAdobe PDFView/Open
5 chapter 2.pdf597.02 kBAdobe PDFView/Open
6 chapter 3.pdf521.75 kBAdobe PDFView/Open
7 chapter 4.pdf1.17 MBAdobe PDFView/Open
80_recommendation.pdf461.38 kBAdobe PDFView/Open
8 conclusion and summary.pdf194.09 kBAdobe PDFView/Open
9 bibliography.pdf399.76 kBAdobe PDFView/Open
abstract in english.pdf59.56 kBAdobe PDFView/Open
abstract in punjabi.pdf73.4 kBAdobe PDFView/Open
letter of publication.pdf455.76 kBAdobe PDFView/Open
publications.pdf1.04 MBAdobe PDFView/Open
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