Shodhganga : a reservoir of Indian theses @ INFLIBNET
The Shodhganga@INFLIBNET Centre provides a platform for research students to deposit their Ph.D. theses and make it available to the entire scholarly community in open access.
Please use this identifier to cite or link to this item:
http://hdl.handle.net/10603/336505
| Title: | Factors affecting customer attrition a study of customer defection in banks |
| Researcher: | Jashanjeet Kaur |
| Guide(s): | Apar Singh |
| Keywords: | Business Economics and Business Social Sciences |
| University: | Punjabi University |
| Completed Date: | 2019 |
| Abstract: | File attached newline |
| Pagination: | xvi, 289 p. |
| URI: | http://hdl.handle.net/10603/336505 |
| Appears in Departments: | School of Management Studies |
Files in This Item:
| File | Description | Size | Format | |
|---|---|---|---|---|
| 10-annexures.pdf | Attached File | 350.98 kB | Adobe PDF | View/Open |
| 1-title page.pdf | 851 kB | Adobe PDF | View/Open | |
| 2-certificate.pdf | 201.11 kB | Adobe PDF | View/Open | |
| 3-preliminary pages.pdf | 1.25 MB | Adobe PDF | View/Open | |
| 4-chapter 1.pdf | 414.17 kB | Adobe PDF | View/Open | |
| 5-chapter 2.pdf | 402.89 kB | Adobe PDF | View/Open | |
| 6-chapter 3.pdf | 248.55 kB | Adobe PDF | View/Open | |
| 7-chapter 4.pdf | 696.17 kB | Adobe PDF | View/Open | |
| 80_recommendation.pdf | 1.07 MB | Adobe PDF | View/Open | |
| 8-chapter 5.pdf | 230.83 kB | Adobe PDF | View/Open | |
| 9-references & bibliography.pdf | 243.34 kB | Adobe PDF | View/Open | |
| abstract english.pdf | 91.47 kB | Adobe PDF | View/Open | |
| abstract in punjabi.pdf | 101 kB | Adobe PDF | View/Open | |
| list of research publications.pdf | 252.51 kB | Adobe PDF | View/Open |
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