Shodhganga : a reservoir of Indian theses @ INFLIBNET
The Shodhganga@INFLIBNET Centre provides a platform for research students to deposit their Ph.D. theses and make it available to the entire scholarly community in open access.
Please use this identifier to cite or link to this item:
http://hdl.handle.net/10603/325847
Full metadata record
| DC Field | Value | Language |
|---|---|---|
| dc.coverage.spatial | ||
| dc.date.accessioned | 2021-05-12T07:54:14Z | - |
| dc.date.available | 2021-05-12T07:54:14Z | - |
| dc.identifier.uri | http://hdl.handle.net/10603/325847 | - |
| dc.description.abstract | newline | |
| dc.format.extent | ||
| dc.language | English | |
| dc.relation | ||
| dc.rights | university | |
| dc.title | An Evaluation of Service Quality and Customer Satisfaction level of Banking Sector A case study of ICICI Bank | |
| dc.title.alternative | An Evaluation of Service Quality and Customer Satisfaction level of Banking Sector (A case study of ICICI Bank) | |
| dc.creator.researcher | Jauhari, Sonal | |
| dc.subject.keyword | Business | |
| dc.subject.keyword | Economics and Business | |
| dc.subject.keyword | Social Sciences | |
| dc.description.note | ||
| dc.contributor.guide | Rajkamal | |
| dc.publisher.place | Bareilly | |
| dc.publisher.university | Mahatma Jyotiba Phule Rohilkhand University | |
| dc.publisher.institution | Department of Business Administration | |
| dc.date.registered | ||
| dc.date.completed | 2015 | |
| dc.date.awarded | ||
| dc.format.dimensions | ||
| dc.format.accompanyingmaterial | None | |
| dc.source.university | University | |
| dc.type.degree | Ph.D. | |
| Appears in Departments: | Department of Business Administration | |
Files in This Item:
| File | Description | Size | Format | |
|---|---|---|---|---|
| 80_recommendation.pdf | Attached File | 6.01 MB | Adobe PDF | View/Open |
| certificate.pdf | 171.42 kB | Adobe PDF | View/Open | |
| chap1 intro.pdf | 2.46 MB | Adobe PDF | View/Open | |
| chap2 icici bank.pdf | 2.71 MB | Adobe PDF | View/Open | |
| chap3 service.pdf | 2.24 MB | Adobe PDF | View/Open | |
| chap4 review.pdf | 3.11 MB | Adobe PDF | View/Open | |
| chap5 research.pdf | 2.96 MB | Adobe PDF | View/Open | |
| chap6.pdf | 28.86 MB | Adobe PDF | View/Open | |
| chap7 conclusion.pdf | 5.84 MB | Adobe PDF | View/Open | |
| front page.pdf | 99.24 kB | Adobe PDF | View/Open | |
| prelims.pdf | 1.05 MB | Adobe PDF | View/Open | |
| sonal_businessadministration_18.pdf | 2.23 MB | Adobe PDF | View/Open |
Items in Shodhganga are licensed under Creative Commons Licence Attribution-NonCommercial-ShareAlike 4.0 International (CC BY-NC-SA 4.0).
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