Please use this identifier to cite or link to this item: http://hdl.handle.net/10603/320510
Title: _Impact of customer satisfaction on customer loyalty and intentions to switch_ a comparative study of selected public and private sector banks of india__
Researcher: Nakhuda, Amina I
Guide(s): Noronha, Martina R
Keywords: Business Finance
Customer
Economics and Business
Loyalty
Social Sciences
University: Veer Narmad South Gujarat University
Completed Date: 2017
Abstract: newline Abstract not available newline
Pagination: iv, 225p.
URI: http://hdl.handle.net/10603/320510
Appears in Departments:Department of Commerce

Files in This Item:
File Description SizeFormat 
01_title.pdfAttached File30.11 kBAdobe PDFView/Open
02_certificate.pdf38.99 kBAdobe PDFView/Open
03_preliminary pages.pdf357.11 kBAdobe PDFView/Open
04_chapter 1.pdf1.37 MBAdobe PDFView/Open
05_chapter 2.pdf1.46 MBAdobe PDFView/Open
06_chapter 3.pdf946.94 kBAdobe PDFView/Open
07_chapter 4.pdf411.19 kBAdobe PDFView/Open
08_chapter 5.pdf2.12 MBAdobe PDFView/Open
09_chapter 6.pdf724.08 kBAdobe PDFView/Open
10_chapter 7.pdf1.06 MBAdobe PDFView/Open
11_chapter 8.pdf486.14 kBAdobe PDFView/Open
12_bibliography.pdf650.44 kBAdobe PDFView/Open
13_appendix.pdf183.05 kBAdobe PDFView/Open
80_recommendation.pdf24.84 MBAdobe PDFView/Open
Show full item record


Items in Shodhganga are licensed under Creative Commons Licence Attribution-NonCommercial-ShareAlike 4.0 International (CC BY-NC-SA 4.0).

Altmetric Badge: