Shodhganga : a reservoir of Indian theses @ INFLIBNET
The Shodhganga@INFLIBNET Centre provides a platform for research students to deposit their Ph.D. theses and make it available to the entire scholarly community in open access.
Please use this identifier to cite or link to this item:
http://hdl.handle.net/10603/320162
| Title: | The Level Of Emotional Intelligence Of Bank Employees And Its Influence On Their Customer Service Performance |
| Researcher: | Jayaram, R |
| Guide(s): | Kumar, Satendra |
| Keywords: | Banking Computation Economics and Business Management Social Sciences |
| University: | Veer Narmad South Gujarat University |
| Completed Date: | 2007 |
| Abstract: | Abstract available newline newline |
| Pagination: | xi, 218P. |
| URI: | http://hdl.handle.net/10603/320162 |
| Appears in Departments: | Department of Business and Industrial Management |
Files in This Item:
| File | Description | Size | Format | |
|---|---|---|---|---|
| 01_title.pdf | Attached File | 30.8 kB | Adobe PDF | View/Open |
| 02_certificate.pdf | 35.77 kB | Adobe PDF | View/Open | |
| 03_preliminary pages.pdf | 288.56 kB | Adobe PDF | View/Open | |
| 04_chapter 1.pdf | 580.39 kB | Adobe PDF | View/Open | |
| 05_chapter 2.pdf | 1.15 MB | Adobe PDF | View/Open | |
| 06_chapter 3.pdf | 196.88 kB | Adobe PDF | View/Open | |
| 07_chapter 4.pdf | 340.46 kB | Adobe PDF | View/Open | |
| 08_chapter 5.pdf | 739.36 kB | Adobe PDF | View/Open | |
| 09_chapter 6.pdf | 364.25 kB | Adobe PDF | View/Open | |
| 10_chapter 7.pdf | 270.37 kB | Adobe PDF | View/Open | |
| 11_references.pdf | 288.27 kB | Adobe PDF | View/Open | |
| 12_appendices.pdf | 472.78 kB | Adobe PDF | View/Open | |
| 80_recommendation.pdf | 4.59 MB | Adobe PDF | View/Open |
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