Shodhganga : a reservoir of Indian theses @ INFLIBNET
The Shodhganga@INFLIBNET Centre provides a platform for research students to deposit their Ph.D. theses and make it available to the entire scholarly community in open access.
Please use this identifier to cite or link to this item:
http://hdl.handle.net/10603/319583
Full metadata record
| DC Field | Value | Language |
|---|---|---|
| dc.coverage.spatial | ||
| dc.date.accessioned | 2021-04-12T06:07:52Z | - |
| dc.date.available | 2021-04-12T06:07:52Z | - |
| dc.identifier.uri | http://hdl.handle.net/10603/319583 | - |
| dc.description.abstract | newline | |
| dc.format.extent | 1-212 | |
| dc.language | English | |
| dc.relation | ||
| dc.rights | self | |
| dc.title | CRM in Banking Sector A Study of Select Banks | |
| dc.title.alternative | ||
| dc.creator.researcher | B. Jail Singh | |
| dc.subject.keyword | Business Finance | |
| dc.subject.keyword | Economics and Business | |
| dc.subject.keyword | Social Sciences | |
| dc.description.note | Customer relationship management, Customer retention, Trust, Loyalty, Customer satisfaction | |
| dc.contributor.guide | Prof. Ch. Rajesham | |
| dc.publisher.place | Warangal | |
| dc.publisher.university | Kakatiya University, Warangal | |
| dc.publisher.institution | Department of Commerce and Business Management | |
| dc.date.registered | 2015 | |
| dc.date.completed | 2020 | |
| dc.date.awarded | 2021 | |
| dc.format.dimensions | 35cm | |
| dc.format.accompanyingmaterial | DVD | |
| dc.source.university | University | |
| dc.type.degree | Ph.D. | |
| Appears in Departments: | Department of Commerce & Business Management | |
Files in This Item:
| File | Description | Size | Format | |
|---|---|---|---|---|
| 01_title.pdf | Attached File | 93.53 kB | Adobe PDF | View/Open |
| 02_certificate.pdf | 658.76 kB | Adobe PDF | View/Open | |
| 03_ abstract.pdf | 846.15 kB | Adobe PDF | View/Open | |
| 04_declaration.pdf | 69.94 kB | Adobe PDF | View/Open | |
| 05_ acknowledgements.pdf | 31.13 kB | Adobe PDF | View/Open | |
| 06_contents.pdf | 185.49 kB | Adobe PDF | View/Open | |
| 07_list of table.pdf | 110.33 kB | Adobe PDF | View/Open | |
| 08_abbrevations.pdf | 394.57 kB | Adobe PDF | View/Open | |
| 09_chapter 1.pdf | 533.78 kB | Adobe PDF | View/Open | |
| 10_chapter 2.pdf | 301.83 kB | Adobe PDF | View/Open | |
| 11_chapter 3.pdf | 421.06 kB | Adobe PDF | View/Open | |
| 12_chapter 4.pdf | 606.39 kB | Adobe PDF | View/Open | |
| 13_chapter 5.pdf | 384.3 kB | Adobe PDF | View/Open | |
| 14_chapter 6.pdf | 239.56 kB | Adobe PDF | View/Open | |
| 15_bibilography.pdf | 98.26 kB | Adobe PDF | View/Open | |
| 16_questionnaire.pdf | 254.95 kB | Adobe PDF | View/Open | |
| 17_appendix.pdf | 97.53 kB | Adobe PDF | View/Open | |
| 80_recommendation.pdf | 239.56 kB | Adobe PDF | View/Open |
Items in Shodhganga are licensed under Creative Commons Licence Attribution-NonCommercial-ShareAlike 4.0 International (CC BY-NC-SA 4.0).
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