Antecedents and outcomes of employee engagement a study on employees in travel organizations

Abstract

Employee engagement is becoming very vital in the recent years because organizations with engaged employees tend to out-perform than employees who are disengaged. The outcomes of engaged employees are higher performance, lower turnover, increased profitability and many more. However there are some industries ignorant and neglect the importance of having engaged employees. Hence it is necessary to conduct more research on employee engagement which create more awareness to the organizations about the prominence of focusing on employee engagement and also augment to the existing literature. The study was conducted on a sample size of 433 employees working in travel organizations set up in Bengaluru and tested the relationship of psychological climate and psychological capital (antecedent variables) has on employee engagement and in turn its newlinerelationship with organizational citizenship behavior and intent to stay (outcome newlinevariables). The study also tested the mediating relationship of employee engagement newlinebetween the antecedent and outcome variables. Results indicated that psychological newlineclimate and psychological capital has a significant and positive relationship on employee engagement and with respect to outcome variables it was determined that higher the engagement level it leads to higher level of organizational citizenship behavior and intent to stay. Results of the study also indicated that employee engagement mediates the relationship between the antecedent and outcome variables. newline