Please use this identifier to cite or link to this item: http://hdl.handle.net/10603/307446
Title: Impact of customer relationship management on customer satisfaction and customer loyalty in service sector
Researcher: Sofi, Maraj Rehman
Guide(s): Hakeem, Iqbal Ahmad
Keywords: customer-satisfaction
Management
Social Sciences
University: University of Kashmir
Completed Date: 2015
Abstract: newline
Pagination: 
URI: http://hdl.handle.net/10603/307446
Appears in Departments:The Business School

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01_title.pdfAttached File263.83 kBAdobe PDFView/Open
02_certificate.pdf230.75 kBAdobe PDFView/Open
03_declaration.pdf96.73 kBAdobe PDFView/Open
04_acknowledgement.pdf31.16 kBAdobe PDFView/Open
05_contents.pdf264.72 kBAdobe PDFView/Open
06_list_of_figures _tables.pdf337.18 kBAdobe PDFView/Open
07_chapter 1.pdf343.98 kBAdobe PDFView/Open
08_chapter 2.pdf375.78 kBAdobe PDFView/Open
09_chapter 3.pdf586.11 kBAdobe PDFView/Open
10_chapter 4.pdf1.33 MBAdobe PDFView/Open
11_chapter 5.pdf306.32 kBAdobe PDFView/Open
12_annexures.pdf1.48 MBAdobe PDFView/Open
13_refrences.pdf393.38 kBAdobe PDFView/Open
80_recommendation.pdf1.33 MBAdobe PDFView/Open
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