Shodhganga : a reservoir of Indian theses @ INFLIBNET
The Shodhganga@INFLIBNET Centre provides a platform for research students to deposit their Ph.D. theses and make it available to the entire scholarly community in open access.
Please use this identifier to cite or link to this item:
http://hdl.handle.net/10603/288925
Full metadata record
| DC Field | Value | Language |
|---|---|---|
| dc.coverage.spatial | Business management | |
| dc.date.accessioned | 2020-05-28T10:21:49Z | - |
| dc.date.available | 2020-05-28T10:21:49Z | - |
| dc.identifier.uri | http://hdl.handle.net/10603/288925 | - |
| dc.description.abstract | none | |
| dc.format.extent | 159 p. | |
| dc.language | English | |
| dc.relation | no. of references 25 | |
| dc.rights | university | |
| dc.title | A study of customer satisfaction in banking industry with special reference to public sector banks and private sectors banks | |
| dc.title.alternative | - | |
| dc.creator.researcher | Dave, Pranoti | |
| dc.subject.keyword | Banks and banking | |
| dc.subject.keyword | Brand loyalty | |
| dc.subject.keyword | Consumer satisfaction | |
| dc.subject.keyword | Customer loyalty | |
| dc.subject.keyword | Economics and Business | |
| dc.subject.keyword | Finance | |
| dc.subject.keyword | Management | |
| dc.subject.keyword | Satisfaction | |
| dc.subject.keyword | Social Sciences | |
| dc.description.note | bibliography given | |
| dc.contributor.guide | Trivedi, P K | |
| dc.publisher.place | Rajkot | |
| dc.publisher.university | Saurashtra University | |
| dc.publisher.institution | Department of Business Management | |
| dc.date.registered | n.d. | |
| dc.date.completed | 2013 | |
| dc.date.awarded | n.d. | |
| dc.format.dimensions | - | |
| dc.format.accompanyingmaterial | None | |
| dc.type.degree | Ph.D. | |
| dc.source.inflibnet | INFLIBNET | |
| Appears in Departments: | Department of Business Management | |
Files in This Item:
| File | Description | Size | Format | |
|---|---|---|---|---|
| 01_title.pdf | Attached File | 269.99 kB | Adobe PDF | View/Open |
| 02_certificate.pdf | 476.63 kB | Adobe PDF | View/Open | |
| 03_declaration.pdf | 305.66 kB | Adobe PDF | View/Open | |
| 04_acknowledgement.pdf | 307.93 kB | Adobe PDF | View/Open | |
| 05_preface.pdf | 311.01 kB | Adobe PDF | View/Open | |
| 06_list of table and figure.pdf | 320.32 kB | Adobe PDF | View/Open | |
| 07_content.pdf | 309.93 kB | Adobe PDF | View/Open | |
| 08_chapter 1.pdf | 851.74 kB | Adobe PDF | View/Open | |
| 09_chapter 2.pdf | 4 MB | Adobe PDF | View/Open | |
| 10_chapter 3.pdf | 424.45 kB | Adobe PDF | View/Open | |
| 11_chapter 4.pdf | 7.13 MB | Adobe PDF | View/Open | |
| 12_bibliography.pdf | 484.17 kB | Adobe PDF | View/Open | |
| 13_annexure.pdf | 3.29 MB | Adobe PDF | View/Open | |
| 80_recommendation.pdf | 829.51 kB | Adobe PDF | View/Open |
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