Shodhganga : a reservoir of Indian theses @ INFLIBNET
The Shodhganga@INFLIBNET Centre provides a platform for research students to deposit their Ph.D. theses and make it available to the entire scholarly community in open access.
Please use this identifier to cite or link to this item:
http://hdl.handle.net/10603/285664
| Title: | Customer loyalty in relation to service quality and customer relationship management mediating role of customer satisfaction a case of public and private sector banks |
| Researcher: | Kumari, Minti |
| Guide(s): | Singh, R. N. |
| Keywords: | Social Sciences,Philosophy and Psychology,Psychology Social |
| University: | Banaras Hindu University |
| Completed Date: | 2019 |
| Abstract: | newline |
| Pagination: | |
| URI: | http://hdl.handle.net/10603/285664 |
| Appears in Departments: | Department of Psychology |
Files in This Item:
| File | Description | Size | Format | |
|---|---|---|---|---|
| 01_title.pdf | Attached File | 571.45 kB | Adobe PDF | View/Open |
| 02_abstract.pdf | 167.36 kB | Adobe PDF | View/Open | |
| 03_certificate.pdf | 108.78 kB | Adobe PDF | View/Open | |
| 04_acknowledgement.pdf | 76.16 kB | Adobe PDF | View/Open | |
| 05_content.pdf | 230 kB | Adobe PDF | View/Open | |
| 06_preface.pdf | 132.05 kB | Adobe PDF | View/Open | |
| 07_chapter 1.pdf | 382.26 kB | Adobe PDF | View/Open | |
| 08_chapter 2.pdf | 178.13 kB | Adobe PDF | View/Open | |
| 09_chapter 3.pdf | 201.05 kB | Adobe PDF | View/Open | |
| 10_chapter 4.pdf | 456.04 kB | Adobe PDF | View/Open | |
| 11_chapter 5.pdf | 202.29 kB | Adobe PDF | View/Open | |
| 12_chapter 6.pdf | 180.62 kB | Adobe PDF | View/Open | |
| 13_references.pdf | 372.4 kB | Adobe PDF | View/Open | |
| 14_appendix.pdf | 211.5 kB | Adobe PDF | View/Open |
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