Shodhganga : a reservoir of Indian theses @ INFLIBNET
The Shodhganga@INFLIBNET Centre provides a platform for research students to deposit their Ph.D. theses and make it available to the entire scholarly community in open access.
Please use this identifier to cite or link to this item:
http://hdl.handle.net/10603/28491
Full metadata record
| DC Field | Value | Language |
|---|---|---|
| dc.coverage.spatial | Commerce | en_US |
| dc.date.accessioned | 2014-11-20T11:17:41Z | - |
| dc.date.available | 2014-11-20T11:17:41Z | - |
| dc.date.issued | 2014-11-20 | - |
| dc.identifier.uri | http://hdl.handle.net/10603/28491 | - |
| dc.description.abstract | newline | en_US |
| dc.format.extent | xxi, 295p. | en_US |
| dc.language | English | en_US |
| dc.relation | en_US | |
| dc.rights | university | en_US |
| dc.title | Customer service in State Bank of Travancore: A comparative study with Federal Bank Ltd | en_US |
| dc.title.alternative | en_US | |
| dc.creator.researcher | Vallavanthara, James | en_US |
| dc.subject.keyword | Bank managers views | en_US |
| dc.subject.keyword | Comparison | en_US |
| dc.subject.keyword | Customer services | en_US |
| dc.subject.keyword | Federal Bank Ltd | en_US |
| dc.subject.keyword | State Bank of Travancore | en_US |
| dc.description.note | Bibliography p. 439-470, Appendices p. 471-484 | en_US |
| dc.contributor.guide | Sundaresan, P K | en_US |
| dc.publisher.place | Kottayam | en_US |
| dc.publisher.university | Mahatma Gandhi University | en_US |
| dc.publisher.institution | St. Alberts college | en_US |
| dc.date.registered | 30/01/2009 | en_US |
| dc.date.completed | 26/02/2013 | en_US |
| dc.date.awarded | 29/09/2014 | en_US |
| dc.format.dimensions | en_US | |
| dc.format.accompanyingmaterial | None | en_US |
| dc.source.university | University | en_US |
| dc.type.degree | Ph.D. | en_US |
| Appears in Departments: | St. Albert college | |
Files in This Item:
| File | Description | Size | Format | |
|---|---|---|---|---|
| 01_title.pdf | Attached File | 100.71 kB | Adobe PDF | View/Open |
| 02_declaration.pdf | 21.58 kB | Adobe PDF | View/Open | |
| 03_certificate.pdf | 300.69 kB | Adobe PDF | View/Open | |
| 04_acknowledgement.pdf | 51.17 kB | Adobe PDF | View/Open | |
| 05_abstract.pdf | 36.18 kB | Adobe PDF | View/Open | |
| 06_preface.pdf | 29.13 kB | Adobe PDF | View/Open | |
| 07_contents.pdf | 68.9 kB | Adobe PDF | View/Open | |
| 08_list_of_tables.pdf | 35.66 kB | Adobe PDF | View/Open | |
| 09_list_of_figures.pdf | 34.45 kB | Adobe PDF | View/Open | |
| 10_chapter1.pdf | 300.67 kB | Adobe PDF | View/Open | |
| 11_chapter2.pdf | 624.96 kB | Adobe PDF | View/Open | |
| 12_chapter3.pdf | 551.47 kB | Adobe PDF | View/Open | |
| 13_chapter4.pdf | 701.37 kB | Adobe PDF | View/Open | |
| 14_chapter5.pdf | 298.7 kB | Adobe PDF | View/Open | |
| 15_conclusion.pdf | 268.15 kB | Adobe PDF | View/Open | |
| 16_bibliography.pdf | 249.49 kB | Adobe PDF | View/Open | |
| 17_appendices.pdf | 232.28 kB | Adobe PDF | View/Open |
Items in Shodhganga are licensed under Creative Commons Licence Attribution-NonCommercial-ShareAlike 4.0 International (CC BY-NC-SA 4.0).
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