1. Shodhganga@INFLIBNET
  2. SRM Institute of Science and Technology
  3. Department of Management Studies
Please use this identifier to cite or link to this item: http://hdl.handle.net/10603/283270
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DC FieldValueLanguage
dc.coverage.spatial
dc.date.accessioned2020-03-20T11:47:26Z-
dc.date.available2020-03-20T11:47:26Z-
dc.identifier.urihttp://hdl.handle.net/10603/283270-
dc.description.abstractnewline
dc.format.extent
dc.languageEnglish
dc.relation
dc.rightsuniversity
dc.titleA Study on the Influence of Stress in Service Recovery Performance of Employees at Selective Business Process Outsourcing Units
dc.title.alternative
dc.creator.researcherLatha Suresh
dc.description.note
dc.contributor.guideKrishnaraj R
dc.publisher.placeKattankulathur
dc.publisher.universitySRM University
dc.publisher.institutionDepartment of Management Studies
dc.date.registered1-4-2019
dc.date.completed
dc.date.awarded
dc.format.dimensions
dc.format.accompanyingmaterialDVD
dc.source.universityUniversity
dc.type.degreePh.D.
Appears in Departments:Department of Management Studies

Files in This Item:
File Description SizeFormat 
certificate page.pdfAttached File255.04 kBAdobe PDFView/Open
chapter 1.pdf311.37 kBAdobe PDFView/Open
chapter 2.pdf389.94 kBAdobe PDFView/Open
chapter 3.pdf282.25 kBAdobe PDFView/Open
chapter 4.pdf278.44 kBAdobe PDFView/Open
chapter 5.pdf1.79 MBAdobe PDFView/Open
chapter 6.pdf243.21 kBAdobe PDFView/Open
list of publications.pdf167.79 kBAdobe PDFView/Open
preliminary pages.pdf406.19 kBAdobe PDFView/Open
references.pdf292.52 kBAdobe PDFView/Open
title.pdf110.83 kBAdobe PDFView/Open
vitae.pdf87.88 kBAdobe PDFView/Open
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