Shodhganga : a reservoir of Indian theses @ INFLIBNET
The Shodhganga@INFLIBNET Centre provides a platform for research students to deposit their Ph.D. theses and make it available to the entire scholarly community in open access.
Please use this identifier to cite or link to this item:
http://hdl.handle.net/10603/283270
| Title: | A Study on the Influence of Stress in Service Recovery Performance of Employees at Selective Business Process Outsourcing Units |
| Researcher: | Latha Suresh |
| Guide(s): | Krishnaraj R |
| University: | SRM University |
| Completed Date: | |
| Abstract: | newline |
| Pagination: | |
| URI: | http://hdl.handle.net/10603/283270 |
| Appears in Departments: | Department of Management Studies |
Files in This Item:
| File | Description | Size | Format | |
|---|---|---|---|---|
| certificate page.pdf | Attached File | 255.04 kB | Adobe PDF | View/Open |
| chapter 1.pdf | 311.37 kB | Adobe PDF | View/Open | |
| chapter 2.pdf | 389.94 kB | Adobe PDF | View/Open | |
| chapter 3.pdf | 282.25 kB | Adobe PDF | View/Open | |
| chapter 4.pdf | 278.44 kB | Adobe PDF | View/Open | |
| chapter 5.pdf | 1.79 MB | Adobe PDF | View/Open | |
| chapter 6.pdf | 243.21 kB | Adobe PDF | View/Open | |
| list of publications.pdf | 167.79 kB | Adobe PDF | View/Open | |
| preliminary pages.pdf | 406.19 kB | Adobe PDF | View/Open | |
| references.pdf | 292.52 kB | Adobe PDF | View/Open | |
| title.pdf | 110.83 kB | Adobe PDF | View/Open | |
| vitae.pdf | 87.88 kB | Adobe PDF | View/Open |
Items in Shodhganga are licensed under Creative Commons Licence Attribution-NonCommercial-ShareAlike 4.0 International (CC BY-NC-SA 4.0).
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