A Study on the Implementation of Demings Principles of Management in Paper Industries of Tamilnadu

Abstract

Total quality management (TQM) is considered a very important factor for the longterm success of an organization. TQM implementation has been an important aspect for improving organizational efficiency. TQM begins with the primary assumption that employees in organizations must cooperate with each other in order to achieve quality for the needs of the customer. TQM process also depends on a certain set of values and beliefs by all organizational members. Total quality management (TQM) is a systematic quality improvement approach for firm-wide management for the purpose of improving performance in terms of quality, productivity, customer satisfaction and profitability. Since, TQM practices have been embraced by many firms around the world for decades, they have earned the attention of many researchers from diverse areas. TQM is a management philosophy that is intended to empower every members of the organization. It is intended to promote continuous, sustained and long term improvements in quality and productivity and to eliminate employees fear of change. Its basic principle is that the cost of prevention is less than the cost of correction. The organizations should make exist conditions essential for implementation of Deming s principles in their organizations. Only proper environment leads to proper employees performance. Dr.William Edwards Deming s is known as the father of the Japanese post-war industrial reviver and was regarded by many as the leading quality guru. Japan s products were treated as an inferior ones decades back, but today most of the companies have joint-ventures with Japanese companies, because they were able make quality products at cheaper prices. Japanese companies were able to become world leader in manufacturing automobile parts and electronic products because of the implementation of Deming s principles and other TQM concepts. This study attempts to have clear idea about the demographic profile of the respondents and its influence towards implementation of Deming s principles