Please use this identifier to cite or link to this item: http://hdl.handle.net/10603/280874
Title: Measurement of service quality in banks
Researcher: Swar, Biranchi Narayan
Guide(s): Sahoo, Prasant Kumar
Keywords: Futuretrends
Managerialimplications
Marketingconcept
University: Utkal University
Completed Date: 2009
Abstract: Abstract available
Pagination: xiii, 246p.
URI: http://hdl.handle.net/10603/280874
Appears in Departments:Department of Business Administration

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01_title page.pdfAttached File29.43 kBAdobe PDFView/Open
02_certificate.pdf52.99 kBAdobe PDFView/Open
03_declaration.pdf21.03 kBAdobe PDFView/Open
04_abstract.pdf95.37 kBAdobe PDFView/Open
05_acknowledgement.pdf95.42 kBAdobe PDFView/Open
06_contents.pdf212.35 kBAdobe PDFView/Open
07_chapter 1.pdf685.85 kBAdobe PDFView/Open
08_chapter 2.pdf1.11 MBAdobe PDFView/Open
09_chapter 3.pdf2.91 MBAdobe PDFView/Open
10_chapter 4.pdf2.22 MBAdobe PDFView/Open
11_chapter 5.pdf2.26 MBAdobe PDFView/Open
12_chapter 6.pdf1.34 MBAdobe PDFView/Open
13_chapter 7.pdf463.74 kBAdobe PDFView/Open
14_bibliography.pdf665.34 kBAdobe PDFView/Open
15_appendix.pdf180.71 kBAdobe PDFView/Open
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