Shodhganga : a reservoir of Indian theses @ INFLIBNET
The Shodhganga@INFLIBNET Centre provides a platform for research students to deposit their Ph.D. theses and make it available to the entire scholarly community in open access.
Please use this identifier to cite or link to this item:
http://hdl.handle.net/10603/279983
| Title: | An analytical study of customer relationship management CRM in online retailing |
| Researcher: | Sharma, Muskan |
| Guide(s): | Vernekar, Sachin S |
| Keywords: | Customer relationship management Economics and Business Management Retailing Social Sciences |
| University: | Bharati Vidyapeeth Deemed University |
| Completed Date: | 2017 |
| Abstract: | file attached |
| Pagination: | 245 p. |
| URI: | http://hdl.handle.net/10603/279983 |
| Appears in Departments: | Faculty of Management |
Files in This Item:
| File | Description | Size | Format | |
|---|---|---|---|---|
| 01_title.pdf | Attached File | 156.39 kB | Adobe PDF | View/Open |
| 02_certificate.pdf | 185.66 kB | Adobe PDF | View/Open | |
| 03_declaration.pdf | 262.05 kB | Adobe PDF | View/Open | |
| 04_acknowledgement.pdf | 181.01 kB | Adobe PDF | View/Open | |
| 05_abstract.pdf | 112.77 kB | Adobe PDF | View/Open | |
| 06_keywords.pdf | 180.65 kB | Adobe PDF | View/Open | |
| 07_content.pdf | 268.54 kB | Adobe PDF | View/Open | |
| 08_chapter 1.pdf | 1.07 MB | Adobe PDF | View/Open | |
| 09_chapter 2.pdf | 648.49 kB | Adobe PDF | View/Open | |
| 10_chapter 3.pdf | 355.72 kB | Adobe PDF | View/Open | |
| 11_chapter 4.pdf | 329.82 kB | Adobe PDF | View/Open | |
| 12_chapter 5.pdf | 2.04 MB | Adobe PDF | View/Open | |
| 13_chapter 6.pdf | 706.5 kB | Adobe PDF | View/Open | |
| 14_chapter 7.pdf | 402.26 kB | Adobe PDF | View/Open | |
| 15_appendix.pdf | 659.33 kB | Adobe PDF | View/Open |
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