Shodhganga : a reservoir of Indian theses @ INFLIBNET
The Shodhganga@INFLIBNET Centre provides a platform for research students to deposit their Ph.D. theses and make it available to the entire scholarly community in open access.
Please use this identifier to cite or link to this item:
http://hdl.handle.net/10603/276298
| Title: | Customer Retention Strategies of Shopkeepers of Malls |
| Researcher: | SUMATHI G |
| Guide(s): | SELVANATHAN V |
| Keywords: | Arts and Humanities,Arts and Recreation,Art |
| University: | University of Madras |
| Completed Date: | |
| Abstract: | newlineCUSTOMER RETENTION STRATEGIES OF SHOPKEEPERS OF MALLS A STUDY WITH REFERENCE TO CHENNAI CITY |
| Pagination: | |
| URI: | http://hdl.handle.net/10603/276298 |
| Appears in Departments: | Department of Commerce |
Files in This Item:
| File | Description | Size | Format | |
|---|---|---|---|---|
| 01_title.pdf | Attached File | 119.61 kB | Adobe PDF | View/Open |
| 02_certificate.pdf | 139.45 kB | Adobe PDF | View/Open | |
| 03_preliminary page.pdf | 1.39 MB | Adobe PDF | View/Open | |
| 04_chapter 1.pdf | 4.83 MB | Adobe PDF | View/Open | |
| 05_chapter 2.pdf | 6.8 MB | Adobe PDF | View/Open | |
| 06_chapter 3.pdf | 6.04 MB | Adobe PDF | View/Open | |
| 07_chapter 4.pdf | 21.12 MB | Adobe PDF | View/Open | |
| 08_chapter 5.pdf | 2.47 MB | Adobe PDF | View/Open | |
| 09_chapter 6.pdf | 5.31 MB | Adobe PDF | View/Open | |
| 10_appendix.pdf | 1.7 MB | Adobe PDF | View/Open | |
| 11_biblography.pdf | 3.1 MB | Adobe PDF | View/Open |
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