Shodhganga : a reservoir of Indian theses @ INFLIBNET
The Shodhganga@INFLIBNET Centre provides a platform for research students to deposit their Ph.D. theses and make it available to the entire scholarly community in open access.
Please use this identifier to cite or link to this item:
http://hdl.handle.net/10603/265204
Full metadata record
| DC Field | Value | Language |
|---|---|---|
| dc.coverage.spatial | Commerce | |
| dc.date.accessioned | 2019-12-27T07:02:57Z | - |
| dc.date.available | 2019-12-27T07:02:57Z | - |
| dc.identifier.uri | http://hdl.handle.net/10603/265204 | - |
| dc.description.abstract | Abstract not available | |
| dc.format.extent | xiii, 257p. | |
| dc.language | English | |
| dc.relation | Reference given | |
| dc.rights | university | |
| dc.title | Service quality evaluation and customer satisfaction A study with reference to private and public sector banks | |
| dc.title.alternative | ||
| dc.creator.researcher | Jayalakshmi, S | |
| dc.subject.keyword | Banks | |
| dc.subject.keyword | Private | |
| dc.subject.keyword | Public | |
| dc.description.note | Data not available | |
| dc.contributor.guide | Chandrasekaran, KB | |
| dc.publisher.place | Kodaikanal | |
| dc.publisher.university | Mother Teresa Womens University | |
| dc.publisher.institution | Department of Commerce | |
| dc.date.registered | n.d. | |
| dc.date.completed | 2009 | |
| dc.date.awarded | n.d. | |
| dc.format.dimensions | 31cm. | |
| dc.format.accompanyingmaterial | None | |
| dc.source.university | University | |
| dc.type.degree | Ph.D. | |
| Appears in Departments: | Department of Commerce | |
Files in This Item:
| File | Description | Size | Format | |
|---|---|---|---|---|
| 01_title page.pdf | Attached File | 30.72 kB | Adobe PDF | View/Open |
| 02_declaration.pdf | 29.25 kB | Adobe PDF | View/Open | |
| 03_certificate.pdf | 39.79 kB | Adobe PDF | View/Open | |
| 04_acknowledgement.pdf | 67.1 kB | Adobe PDF | View/Open | |
| 05_dedication.pdf | 20.76 kB | Adobe PDF | View/Open | |
| 06_contents.pdf | 357.81 kB | Adobe PDF | View/Open | |
| 07_chapter 1.pdf | 1.71 MB | Adobe PDF | View/Open | |
| 08_chapter 2.pdf | 1.64 MB | Adobe PDF | View/Open | |
| 09_chapter 3.pdf | 2.22 MB | Adobe PDF | View/Open | |
| 10_chapter 4.pdf | 937.39 kB | Adobe PDF | View/Open | |
| 11_chapter 5.pdf | 3.37 MB | Adobe PDF | View/Open | |
| 12_chapter 6.pdf | 232.02 kB | Adobe PDF | View/Open | |
| 13_chapter 7.pdf | 398.03 kB | Adobe PDF | View/Open | |
| 14_bibliography.pdf | 847.76 kB | Adobe PDF | View/Open | |
| 15_appendix.pdf | 359.38 kB | Adobe PDF | View/Open |
Items in Shodhganga are licensed under Creative Commons Licence Attribution-NonCommercial 4.0 International (CC BY-NC 4.0).
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