1. Shodhganga@INFLIBNET
  2. Mother Teresa Womens University
  3. Department of Management Studies
Please use this identifier to cite or link to this item: http://hdl.handle.net/10603/263845
Title: A study on emotional intelligence competencies of call centre employees in Chennai city
Researcher: Akila, R
Guide(s): Thangavel, N
Keywords: CallCentre
Employees
Intelligence
University: Mother Teresa Womens University
Completed Date: 2011
Abstract: Abstract available
Pagination: xvi, 279p.
URI: http://hdl.handle.net/10603/263845
Appears in Departments:Department of Management Studies

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File Description SizeFormat 
01_title page.pdfAttached File99.98 kBAdobe PDFView/Open
02_declaration.pdf39.45 kBAdobe PDFView/Open
03_certificate.pdf48.85 kBAdobe PDFView/Open
04_contents.pdf45.4 kBAdobe PDFView/Open
05_acknowledgement.pdf54.84 kBAdobe PDFView/Open
06_list of tables figures plates.pdf345 kBAdobe PDFView/Open
07_abstract.pdf146.36 kBAdobe PDFView/Open
08_abbreviation.pdf35.69 kBAdobe PDFView/Open
09_chapter 1.pdf421.85 kBAdobe PDFView/Open
10_chapter 2.pdf601.29 kBAdobe PDFView/Open
11_chapter 3.pdf826.95 kBAdobe PDFView/Open
12_chapter 4.pdf724.65 kBAdobe PDFView/Open
13_chapter 5.pdf2.37 MBAdobe PDFView/Open
14_chapter 6.pdf4.32 MBAdobe PDFView/Open
15_chapter 7.pdf632.5 kBAdobe PDFView/Open
16_bibliography.pdf425.01 kBAdobe PDFView/Open
17_appendix.pdf797.99 kBAdobe PDFView/Open
18_list of publication.pdf123.32 kBAdobe PDFView/Open
19_curriculum vitae.pdf36.05 kBAdobe PDFView/Open
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