Please use this identifier to cite or link to this item:
http://hdl.handle.net/10603/262536
Title: | Impact of perceived service quality and servicescape on customer loyalty in Ethiopian hotel industry |
Researcher: | Shifera Bekele Gashawbeza |
Guide(s): | Apar Singh |
Keywords: | Social Sciences,Economics and Business,Management |
University: | Punjabi University |
Completed Date: | 2016 |
Abstract: | File attached newline |
Pagination: | xiii, 253 p. |
URI: | http://hdl.handle.net/10603/262536 |
Appears in Departments: | School of Management Studies |
Files in This Item:
File | Description | Size | Format | |
---|---|---|---|---|
10 chapter 2.pdf | Attached File | 918.18 kB | Adobe PDF | View/Open |
11 chapter 3.pdf | 175.2 kB | Adobe PDF | View/Open | |
12 chapter 4.pdf | 806.29 kB | Adobe PDF | View/Open | |
13 chapter 5.pdf | 393.4 kB | Adobe PDF | View/Open | |
14 references.pdf | 407.72 kB | Adobe PDF | View/Open | |
15 appendix.pdf | 854.21 kB | Adobe PDF | View/Open | |
1 title page.pdf | 221.08 kB | Adobe PDF | View/Open | |
2 certificate.pdf | 221.66 kB | Adobe PDF | View/Open | |
9 chapter 1.pdf | 395.52 kB | Adobe PDF | View/Open | |
abstract in english.docx | 15.57 kB | Microsoft Word XML | View/Open | |
prelim pages.pdf | 1.37 MB | Adobe PDF | View/Open | |
punjabi.docx | 18.17 kB | Microsoft Word XML | View/Open |
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