Shodhganga : a reservoir of Indian theses @ INFLIBNET
The Shodhganga@INFLIBNET Centre provides a platform for research students to deposit their Ph.D. theses and make it available to the entire scholarly community in open access.
Please use this identifier to cite or link to this item:
http://hdl.handle.net/10603/26054
Full metadata record
| DC Field | Value | Language |
|---|---|---|
| dc.coverage.spatial | Management studies | en_US |
| dc.date.accessioned | 2014-09-26T08:16:37Z | - |
| dc.date.available | 2014-09-26T08:16:37Z | - |
| dc.date.issued | 2014-09-26 | - |
| dc.identifier.uri | http://hdl.handle.net/10603/26054 | - |
| dc.description.abstract | None | en_US |
| dc.format.extent | viii, 450p. | en_US |
| dc.language | English | en_US |
| dc.relation | no. of references is not given | en_US |
| dc.rights | university | en_US |
| dc.title | Customer relationship management CRM in the Indian context Astudy of select organisations | en_US |
| dc.title.alternative | _ | en_US |
| dc.creator.researcher | Venkata Srinivas Kumar, D | en_US |
| dc.subject.keyword | Management | en_US |
| dc.subject.keyword | CRM | en_US |
| dc.subject.keyword | Organisations | en_US |
| dc.subject.keyword | Indian context | en_US |
| dc.description.note | Bibliography p.411-415, Appendix p.416-450 | en_US |
| dc.contributor.guide | Venkata Ramana, V | en_US |
| dc.publisher.place | Hyderabad | en_US |
| dc.publisher.university | University of Hyderabad | en_US |
| dc.publisher.institution | School of Management Studies | en_US |
| dc.date.registered | n.d. | en_US |
| dc.date.completed | 2006 | en_US |
| dc.date.awarded | n.d. | en_US |
| dc.format.dimensions | _ | en_US |
| dc.format.accompanyingmaterial | None | en_US |
| dc.type.degree | Ph.D. | en_US |
| dc.source.inflibnet | INFLIBNET | en_US |
| Appears in Departments: | School of Management Studies | |
Files in This Item:
| File | Description | Size | Format | |
|---|---|---|---|---|
| 01_title.pdf | Attached File | 11.94 kB | Adobe PDF | View/Open |
| 02_declaration.pdf | 5.5 kB | Adobe PDF | View/Open | |
| 03_certificate.pdf | 8.49 kB | Adobe PDF | View/Open | |
| 04_acknowledgements.pdf | 6.41 kB | Adobe PDF | View/Open | |
| 05_abbreviations.pdf | 27.11 kB | Adobe PDF | View/Open | |
| 06_list of tables.pdf | 19.73 kB | Adobe PDF | View/Open | |
| 07_list of figures.pdf | 12.32 kB | Adobe PDF | View/Open | |
| 08_preface.pdf | 15.19 kB | Adobe PDF | View/Open | |
| 09_contents.pdf | 21.65 kB | Adobe PDF | View/Open | |
| 10_chapter 1.pdf | 103.43 kB | Adobe PDF | View/Open | |
| 11_chapter 2.pdf | 102.48 kB | Adobe PDF | View/Open | |
| 12_chapter 3.pdf | 918.3 kB | Adobe PDF | View/Open | |
| 13_chapter 4.pdf | 1.65 MB | Adobe PDF | View/Open | |
| 14_chapter 5.pdf | 1.91 MB | Adobe PDF | View/Open | |
| 15_chapter 6.pdf | 942.89 kB | Adobe PDF | View/Open | |
| 16_chapter 7.pdf | 54.34 kB | Adobe PDF | View/Open | |
| 17_references.pdf | 24.02 kB | Adobe PDF | View/Open | |
| 18_appendix.pdf | 1.03 MB | Adobe PDF | View/Open |
Items in Shodhganga are licensed under Creative Commons Licence Attribution-NonCommercial-ShareAlike 4.0 International (CC BY-NC-SA 4.0).
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