Please use this identifier to cite or link to this item:
http://hdl.handle.net/10603/26054
Title: | Customer relationship management CRM in the Indian context Astudy of select organisations |
Researcher: | Venkata Srinivas Kumar, D |
Guide(s): | Venkata Ramana, V |
Keywords: | Management CRM Organisations Indian context |
Upload Date: | 26-Sep-2014 |
University: | University of Hyderabad |
Completed Date: | 2006 |
Abstract: | None |
Pagination: | viii, 450p. |
URI: | http://hdl.handle.net/10603/26054 |
Appears in Departments: | School of Management Studies |
Files in This Item:
File | Description | Size | Format | |
---|---|---|---|---|
01_title.pdf | Attached File | 11.94 kB | Adobe PDF | View/Open |
02_declaration.pdf | 5.5 kB | Adobe PDF | View/Open | |
03_certificate.pdf | 8.49 kB | Adobe PDF | View/Open | |
04_acknowledgements.pdf | 6.41 kB | Adobe PDF | View/Open | |
05_abbreviations.pdf | 27.11 kB | Adobe PDF | View/Open | |
06_list of tables.pdf | 19.73 kB | Adobe PDF | View/Open | |
07_list of figures.pdf | 12.32 kB | Adobe PDF | View/Open | |
08_preface.pdf | 15.19 kB | Adobe PDF | View/Open | |
09_contents.pdf | 21.65 kB | Adobe PDF | View/Open | |
10_chapter 1.pdf | 103.43 kB | Adobe PDF | View/Open | |
11_chapter 2.pdf | 102.48 kB | Adobe PDF | View/Open | |
12_chapter 3.pdf | 918.3 kB | Adobe PDF | View/Open | |
13_chapter 4.pdf | 1.65 MB | Adobe PDF | View/Open | |
14_chapter 5.pdf | 1.91 MB | Adobe PDF | View/Open | |
15_chapter 6.pdf | 942.89 kB | Adobe PDF | View/Open | |
16_chapter 7.pdf | 54.34 kB | Adobe PDF | View/Open | |
17_references.pdf | 24.02 kB | Adobe PDF | View/Open | |
18_appendix.pdf | 1.03 MB | Adobe PDF | View/Open |
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