Please use this identifier to cite or link to this item: http://hdl.handle.net/10603/26054
Title: Customer relationship management CRM in the Indian context Astudy of select organisations
Researcher: Venkata Srinivas Kumar, D
Guide(s): Venkata Ramana, V
Keywords: Management
CRM
Organisations
Indian context
Upload Date: 26-Sep-2014
University: University of Hyderabad
Completed Date: 2006
Abstract: None
Pagination: viii, 450p.
URI: http://hdl.handle.net/10603/26054
Appears in Departments:School of Management Studies

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01_title.pdfAttached File11.94 kBAdobe PDFView/Open
02_declaration.pdf5.5 kBAdobe PDFView/Open
03_certificate.pdf8.49 kBAdobe PDFView/Open
04_acknowledgements.pdf6.41 kBAdobe PDFView/Open
05_abbreviations.pdf27.11 kBAdobe PDFView/Open
06_list of tables.pdf19.73 kBAdobe PDFView/Open
07_list of figures.pdf12.32 kBAdobe PDFView/Open
08_preface.pdf15.19 kBAdobe PDFView/Open
09_contents.pdf21.65 kBAdobe PDFView/Open
10_chapter 1.pdf103.43 kBAdobe PDFView/Open
11_chapter 2.pdf102.48 kBAdobe PDFView/Open
12_chapter 3.pdf918.3 kBAdobe PDFView/Open
13_chapter 4.pdf1.65 MBAdobe PDFView/Open
14_chapter 5.pdf1.91 MBAdobe PDFView/Open
15_chapter 6.pdf942.89 kBAdobe PDFView/Open
16_chapter 7.pdf54.34 kBAdobe PDFView/Open
17_references.pdf24.02 kBAdobe PDFView/Open
18_appendix.pdf1.03 MBAdobe PDFView/Open
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