1. Shodhganga@INFLIBNET
  2. Mahatma Gandhi University
  3. K G College
Please use this identifier to cite or link to this item: http://hdl.handle.net/10603/260419
Title: Customer relationship management and business performance of NBFcs in Kerala
Researcher: Diana Ann Issac
Guide(s): Nalini J
Keywords: Customer loyalty
Customer relationship management
Service quality
University: Mahatma Gandhi University
Completed Date: 15/09/2018
Abstract: newline
Pagination: XXVI,329
URI: http://hdl.handle.net/10603/260419
Appears in Departments:K G College

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10_list_of_figures.pdfAttached File60.53 kBAdobe PDFView/Open
11_abbreviations.pdf55.42 kBAdobe PDFView/Open
12_chapter1.pdf235.3 kBAdobe PDFView/Open
13_chapter2.pdf263.67 kBAdobe PDFView/Open
14_chapter3.pdf209.8 kBAdobe PDFView/Open
15_chapter4.pdf234.9 kBAdobe PDFView/Open
16_chapter5.pdf121.55 kBAdobe PDFView/Open
17_chapter6.pdf152.12 kBAdobe PDFView/Open
18_chapter7.pdf1.64 MBAdobe PDFView/Open
19_summary_conclusion.pdf216.46 kBAdobe PDFView/Open
1_title.pdf11.69 kBAdobe PDFView/Open
20_appendices.pdf342.04 kBAdobe PDFView/Open
21_bibliography.pdf149.65 kBAdobe PDFView/Open
2_plagiarism certificate.pdf158.37 kBAdobe PDFView/Open
3_dedication.pdf50.3 kBAdobe PDFView/Open
4_declaration.pdf38.76 kBAdobe PDFView/Open
5_certificate.pdf152.96 kBAdobe PDFView/Open
6_acknowledgement.pdf81.17 kBAdobe PDFView/Open
7_abstract.pdf77.26 kBAdobe PDFView/Open
8_contents.pdf71.64 kBAdobe PDFView/Open
9_list_of_tables.pdf91.68 kBAdobe PDFView/Open
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