Please use this identifier to cite or link to this item: http://hdl.handle.net/10603/25979
Title: Performance evaluation and customer satisfaction of public sector banks and new generation private sector banks in the post liberalised era
Researcher: Aloysius, O C
Guide(s): Puthussery, Joy Joseph
Keywords: Banking industry
Banking reforms
Customer satisfaction
India
New generation banks
Performance evaluation
Public sector banks
Upload Date: 26-Sep-2014
University: Mahatma Gandhi University
Completed Date: 24/07/2012
Abstract: newline
Pagination: xl, 448p.
URI: http://hdl.handle.net/10603/25979
Appears in Departments:Bharata Mala College

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01_title.pdfAttached File159.64 kBAdobe PDFView/Open
02_declaration.pdf226.43 kBAdobe PDFView/Open
03_certificate.pdf306.14 kBAdobe PDFView/Open
04_acknowledgement.pdf103.38 kBAdobe PDFView/Open
05_abstract.pdf45.9 kBAdobe PDFView/Open
06_preface.pdf32.44 kBAdobe PDFView/Open
07_contents.pdf130.31 kBAdobe PDFView/Open
08_list_of_tables.pdf69.55 kBAdobe PDFView/Open
09_list_of_figures.pdf23.75 kBAdobe PDFView/Open
10_abbreviations.pdf38.22 kBAdobe PDFView/Open
11_chapter1.pdf172.08 kBAdobe PDFView/Open
12_chapter2.pdf258.82 kBAdobe PDFView/Open
13_chapter3.pdf661.64 kBAdobe PDFView/Open
14_chapter4.pdf315.87 kBAdobe PDFView/Open
15_chapter5.pdf506.68 kBAdobe PDFView/Open
16_chapter6.pdf349.56 kBAdobe PDFView/Open
17_chapter7.pdf160.85 kBAdobe PDFView/Open
18_chapter8.pdf738.51 kBAdobe PDFView/Open
19_chapter9.pdf308.7 kBAdobe PDFView/Open
20_conclusion.pdf252.59 kBAdobe PDFView/Open
21_bibliography.pdf126.47 kBAdobe PDFView/Open
22_appendices.pdf578.61 kBAdobe PDFView/Open
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