1. Shodhganga@INFLIBNET
  2. Cochin University of Science & Technology
  3. School of Management Studies
Please use this identifier to cite or link to this item: http://hdl.handle.net/10603/254689
Title: Employee service behaviour in Banking sector The role of emotional intelligence and service climate
Researcher: Farzana S. Hussain
Guide(s): Muhammed Aslam M. K.
Keywords: Social Sciences,Economics and Business,Management
University: Cochin University of Science and Technology
Completed Date: 2012
Abstract: newline
Pagination: 297 p.
URI: http://hdl.handle.net/10603/254689
Appears in Departments:School of Management Studies

Files in This Item:
File Description SizeFormat 
01_title.pdfAttached File835.49 kBAdobe PDFView/Open
02_certificate.pdf8.42 MBAdobe PDFView/Open
03_declaration.pdf8.42 MBAdobe PDFView/Open
04_acknowledgements.pdf107.65 kBAdobe PDFView/Open
05_contents.pdf758.42 kBAdobe PDFView/Open
06_list of tables.pdf750.1 kBAdobe PDFView/Open
07_chapter 1.pdf7.67 MBAdobe PDFView/Open
08_chapter 2.pdf7.11 MBAdobe PDFView/Open
09_chapter 3.pdf1.66 MBAdobe PDFView/Open
10_chapter 4.pdf1.55 MBAdobe PDFView/Open
11_chapter 5.pdf5.87 MBAdobe PDFView/Open
12_chapter 6.pdf1.85 MBAdobe PDFView/Open
13_chapter 7.pdf3.82 MBAdobe PDFView/Open
14_chapter 8.pdf1.43 MBAdobe PDFView/Open
15_chapter 9.pdf2.15 MBAdobe PDFView/Open
16_references.pdf1.3 MBAdobe PDFView/Open
17_appendix.pdf217.79 kBAdobe PDFView/Open
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