A study on human resource practices adopted by multi specialty hospitals for total quality service and satisfaction level of employees in bengaluru

Abstract

Today human resources occupy, more than ever, the center newlinestage of all economic activities. It is alarming time for all those organizations newlinethat wish to be successful in global markets to gear up and implement desired newlineshift in their prevailing human resource management practices and leverage newlinetheir human resources along with the other resources. Also to become more newlineflexible and innovative organizations need to adopt new ways of attracting, newlineretaining and motivating employees who are keen to learn and can contribute newlineto the growth and development of the organization. Staffing includes human newlineresources planning and forecasting, recruiting, and selecting employees. newlineHuman resources planning and forecasting is the process that a firm uses to newlineensure that it has the right amount and the right kind of people to deliver a newlineparticular level of output or services in the future. Recruiting is the process newlineused to form a pool of job candidates for a particular job. Selection is the newlineprocess of making a and#8213;hireand#8214; or and#8213;no hireand#8214; decision regarding each job applicant newlinefor a job. Garavan (2010) Cross sectional study of 36 finishing lines in 17 US newlineowned companies matched with 2190 monthly observations of productivity newlinedata taking HR measures: Identified 8 HR variables (incentive pay, newlinerecruitment and selection, employment security, flexible job assignment, newlinecommunications and labour relations) and identified 4 distinctive newlinecombinations of HR practices it was found that innovative HRM practices newlineraise worker productivity and systems of innovative HRM practices had large newlineeffects on production workers performance while changes in individual newlineemployment practices have little or no effect. newline newline