Shodhganga : a reservoir of Indian theses @ INFLIBNET
The Shodhganga@INFLIBNET Centre provides a platform for research students to deposit their Ph.D. theses and make it available to the entire scholarly community in open access.
Please use this identifier to cite or link to this item:
http://hdl.handle.net/10603/245796
Full metadata record
| DC Field | Value | Language |
|---|---|---|
| dc.coverage.spatial | ||
| dc.date.accessioned | 2019-06-04T05:05:10Z | - |
| dc.date.available | 2019-06-04T05:05:10Z | - |
| dc.identifier.uri | http://hdl.handle.net/10603/245796 | - |
| dc.description.abstract | ||
| dc.format.extent | 227 | |
| dc.language | English | |
| dc.relation | ||
| dc.rights | university | |
| dc.title | Role of Emotional Intelligence In Managing Customer Relationship A Study of Selected Service Sector Organizations In India | |
| dc.title.alternative | ||
| dc.creator.researcher | Sahu, Tapas Lata | |
| dc.subject.keyword | Social Sciences,Economics and Business,Management | |
| dc.subject.keyword | Customer Relationship | |
| dc.description.note | ||
| dc.contributor.guide | Das, R.P. | |
| dc.publisher.place | Raipur | |
| dc.publisher.university | Pt. Ravishankar Shukla University | |
| dc.publisher.institution | Department of Management | |
| dc.date.registered | 28/07/2012 | |
| dc.date.completed | 2016 | |
| dc.date.awarded | 30/03/2017 | |
| dc.format.dimensions | ||
| dc.format.accompanyingmaterial | None | |
| dc.source.university | University | |
| dc.type.degree | Ph.D. | |
| Appears in Departments: | Department of Management | |
Files in This Item:
| File | Description | Size | Format | |
|---|---|---|---|---|
| 01 title.pdf | Attached File | 82.56 kB | Adobe PDF | View/Open |
| 02 declaration.pdf | 223.7 kB | Adobe PDF | View/Open | |
| 03 certificate.pdf | 1.95 MB | Adobe PDF | View/Open | |
| 04 acknowledgement.pdf | 321.26 kB | Adobe PDF | View/Open | |
| 05 table of contents.pdf | 422.19 kB | Adobe PDF | View/Open | |
| 06 list of tables.pdf | 249.85 kB | Adobe PDF | View/Open | |
| 07 preface.pdf | 512.47 kB | Adobe PDF | View/Open | |
| 08 chapter_1.pdf | 7.51 MB | Adobe PDF | View/Open | |
| 09 chapter_2.pdf | 7.36 MB | Adobe PDF | View/Open | |
| 10 chapter_3.pdf | 2.06 MB | Adobe PDF | View/Open | |
| 11 chapter_4.pdf | 5.51 MB | Adobe PDF | View/Open | |
| 12 chapter_5.pdf | 1.24 MB | Adobe PDF | View/Open | |
| 13 bibliography.pdf | 5.48 MB | Adobe PDF | View/Open | |
| 14 appendix_1.pdf | 463.12 kB | Adobe PDF | View/Open | |
| 15 appendix_2.pdf | 640.43 kB | Adobe PDF | View/Open | |
| 16 appendix_3.pdf | 242.96 kB | Adobe PDF | View/Open | |
| 17 appendix_4.pdf | 199.2 kB | Adobe PDF | View/Open | |
| 18 appendix_5.pdf | 91.18 kB | Adobe PDF | View/Open | |
| 19 appendix_6.pdf | 700.03 kB | Adobe PDF | View/Open | |
| 20 appendix_7.pdf | 86.39 kB | Adobe PDF | View/Open |
Items in Shodhganga are licensed under Creative Commons Licence Attribution-NonCommercial-ShareAlike 4.0 International (CC BY-NC-SA 4.0).
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