1. Shodhganga@INFLIBNET
  2. Punjabi University
  3. University School of Applied Management
Please use this identifier to cite or link to this item: http://hdl.handle.net/10603/236638
Title: CRM Customer Relationship Management in Indian hospitality industry the study of Punjab Himachal and Chandigarh
Researcher: Navleen Kaur
Guide(s): Kusum Lata
Keywords: Social Sciences,Economics and Business,Management
University: Punjabi University
Completed Date: 2015
Abstract: File attached newline
Pagination: 265 p.
URI: http://hdl.handle.net/10603/236638
Appears in Departments:University School of Applied Management

Files in This Item:
File Description SizeFormat 
10-chapter-3.pdfAttached File235.08 kBAdobe PDFView/Open
11-chapter-4.pdf162.96 kBAdobe PDFView/Open
12-chapter-5.pdf777.63 kBAdobe PDFView/Open
13-chapter-6.pdf441.12 kBAdobe PDFView/Open
14-chapter-7 (summary of findings).pdf328.92 kBAdobe PDFView/Open
15-chapter-8 (implications and suggestions.pdf78.73 kBAdobe PDFView/Open
16-bibliography-9.pdf178.77 kBAdobe PDFView/Open
17-annexure-11.pdf287.39 kBAdobe PDFView/Open
1-title (scanned copy).pdf273.9 kBAdobe PDFView/Open
2-certificate (scanned copy).pdf435.8 kBAdobe PDFView/Open
8-chapter-1.pdf508.21 kBAdobe PDFView/Open
9-chapter-2.pdf337.92 kBAdobe PDFView/Open
abstract in english.docx15.86 kBMicrosoft Word XMLView/Open
abstract punjabi.docx15.69 kBMicrosoft Word XMLView/Open
prelim pages.pdf1.53 MBAdobe PDFView/Open
Show full item record


Items in Shodhganga are licensed under Creative Commons Licence Attribution-NonCommercial-ShareAlike 4.0 International (CC BY-NC-SA 4.0).

Altmetric Badge: