Shodhganga : a reservoir of Indian theses @ INFLIBNET
The Shodhganga@INFLIBNET Centre provides a platform for research students to deposit their Ph.D. theses and make it available to the entire scholarly community in open access.
Please use this identifier to cite or link to this item:
http://hdl.handle.net/10603/236154
Full metadata record
| DC Field | Value | Language |
|---|---|---|
| dc.coverage.spatial | Management | |
| dc.date.accessioned | 2019-04-03T05:58:34Z | - |
| dc.date.available | 2019-04-03T05:58:34Z | - |
| dc.identifier.uri | http://hdl.handle.net/10603/236154 | - |
| dc.description.abstract | Abstract not available | |
| dc.format.extent | clxxx, 159p. | |
| dc.language | English | |
| dc.relation | 129-144 | |
| dc.rights | university | |
| dc.title | Service quality and customer commitment as precedents to word of mouth communication A study of retail outlets | |
| dc.title.alternative | ||
| dc.creator.researcher | Dubey, Charu | |
| dc.subject.keyword | CustomerCommitment | |
| dc.subject.keyword | GapModel | |
| dc.subject.keyword | MouthCommunication | |
| dc.subject.keyword | RetailService | |
| dc.subject.keyword | ServiceQuality | |
| dc.description.note | Data not available | |
| dc.contributor.guide | Phatak, Yogeshwari | |
| dc.publisher.place | Indore | |
| dc.publisher.university | Devi Ahilya Vishwavidyalaya | |
| dc.publisher.institution | Prestige Institute of Management and Research | |
| dc.date.registered | n.d. | |
| dc.date.completed | 2013 | |
| dc.date.awarded | n.d. | |
| dc.format.dimensions | 30cm. | |
| dc.format.accompanyingmaterial | None | |
| dc.source.university | University | |
| dc.type.degree | Ph.D. | |
| Appears in Departments: | Prestige Institute of Management and Research | |
Files in This Item:
| File | Description | Size | Format | |
|---|---|---|---|---|
| 01_title page.pdf | Attached File | 33.67 kB | Adobe PDF | View/Open |
| 02_declaration.pdf | 22.93 kB | Adobe PDF | View/Open | |
| 03_certificate.pdf | 29.67 kB | Adobe PDF | View/Open | |
| 04_acknowledgement.pdf | 49.62 kB | Adobe PDF | View/Open | |
| 05_preface.pdf | 102.98 kB | Adobe PDF | View/Open | |
| 06_table of content.pdf | 164.23 kB | Adobe PDF | View/Open | |
| 07_chapter 1.pdf | 690.95 kB | Adobe PDF | View/Open | |
| 08_chapter 2.pdf | 678.01 kB | Adobe PDF | View/Open | |
| 09_chapter 3.pdf | 248.83 kB | Adobe PDF | View/Open | |
| 10_chapter 4.pdf | 440.7 kB | Adobe PDF | View/Open | |
| 11_chapter 5.pdf | 500.47 kB | Adobe PDF | View/Open | |
| 12_summary and conclusions.pdf | 104.28 kB | Adobe PDF | View/Open | |
| 13_suggestions.pdf | 145.53 kB | Adobe PDF | View/Open | |
| 14_bibliography.pdf | 395.88 kB | Adobe PDF | View/Open | |
| 15_webliography.pdf | 22.26 kB | Adobe PDF | View/Open | |
| 16_appendix.pdf | 1.27 MB | Adobe PDF | View/Open |
Items in Shodhganga are licensed under Creative Commons Licence Attribution-NonCommercial-ShareAlike 4.0 International (CC BY-NC-SA 4.0).
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