Shodhganga : a reservoir of Indian theses @ INFLIBNET
The Shodhganga@INFLIBNET Centre provides a platform for research students to deposit their Ph.D. theses and make it available to the entire scholarly community in open access.
Please use this identifier to cite or link to this item:
http://hdl.handle.net/10603/23417
Full metadata record
| DC Field | Value | Language |
|---|---|---|
| dc.coverage.spatial | Commerce | en_US |
| dc.date.accessioned | 2014-08-20T14:34:47Z | - |
| dc.date.available | 2014-08-20T14:34:47Z | - |
| dc.date.issued | 2014-08-20 | - |
| dc.identifier.uri | http://hdl.handle.net/10603/23417 | - |
| dc.description.abstract | No newline | en_US |
| dc.format.extent | 28cm. | en_US |
| dc.language | English | en_US |
| dc.relation | No | en_US |
| dc.rights | university | en_US |
| dc.title | A PERCEPTUAL STUDY OF CRM PRACTICES IN THE TELECOM SECTOR OF PUNJAB | en_US |
| dc.title.alternative | No | en_US |
| dc.creator.researcher | Harjot Singh | en_US |
| dc.subject.keyword | CRM PRACTICES | en_US |
| dc.subject.keyword | TELECOM | en_US |
| dc.subject.keyword | PUNJAB | en_US |
| dc.description.note | Summary: 227-256, Reference: i-xi, Appendix: i-xii | en_US |
| dc.contributor.guide | Raghbir Singh | en_US |
| dc.publisher.place | Amritsar | en_US |
| dc.publisher.university | Guru Nanak Dev University | en_US |
| dc.publisher.institution | Departmenent of Commerce and Business Management | en_US |
| dc.date.registered | 17/12/2009 | en_US |
| dc.date.completed | 22/04/2013 | en_US |
| dc.date.awarded | 28/10/2013 | en_US |
| dc.format.dimensions | xi+xii+256p. | en_US |
| dc.format.accompanyingmaterial | CD | en_US |
| dc.source.university | University | en_US |
| dc.type.degree | Ph.D. | en_US |
| Appears in Departments: | Departmenent of Commerce and Business Management | |
Files in This Item:
| File | Description | Size | Format | |
|---|---|---|---|---|
| 01_title.pdf | Attached File | 76.78 kB | Adobe PDF | View/Open |
| 02_certificate.pdf | 64.48 kB | Adobe PDF | View/Open | |
| 03_declaration.pdf | 60.82 kB | Adobe PDF | View/Open | |
| 04_acknowledgement.pdf | 69.29 kB | Adobe PDF | View/Open | |
| 05_contents.pdf | 71.21 kB | Adobe PDF | View/Open | |
| 06_list of tables.pdf | 69.37 kB | Adobe PDF | View/Open | |
| 07_list of figures.pdf | 49.73 kB | Adobe PDF | View/Open | |
| 08_chapter-1.pdf | 421.18 kB | Adobe PDF | View/Open | |
| 09_chapter-2.pdf | 617.53 kB | Adobe PDF | View/Open | |
| 10_chapter-3.pdf | 351.01 kB | Adobe PDF | View/Open | |
| 11_chapter-4.pdf | 333.42 kB | Adobe PDF | View/Open | |
| 12_chapter-5.pdf | 726.92 kB | Adobe PDF | View/Open | |
| 13_chapter-6.pdf | 192.85 kB | Adobe PDF | View/Open | |
| 14_chapter-7.pdf | 281.07 kB | Adobe PDF | View/Open | |
| 15_references.pdf | 65.88 kB | Adobe PDF | View/Open | |
| 16_appendix questionnaires.pdf | 83.44 kB | Adobe PDF | View/Open |
Items in Shodhganga are licensed under Creative Commons Licence Attribution-NonCommercial-ShareAlike 4.0 International (CC BY-NC-SA 4.0).
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