Please use this identifier to cite or link to this item: http://hdl.handle.net/10603/23417
Title: A PERCEPTUAL STUDY OF CRM PRACTICES IN THE TELECOM SECTOR OF PUNJAB
Researcher: Harjot Singh
Guide(s): Raghbir Singh
Keywords: CRM PRACTICES
TELECOM
PUNJAB
Upload Date: 20-Aug-2014
University: Guru Nanak Dev University
Completed Date: 22/04/2013
Abstract: No newline
Pagination: 28cm.
URI: http://hdl.handle.net/10603/23417
Appears in Departments:Departmenent of Commerce and Business Management

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01_title.pdfAttached File76.78 kBAdobe PDFView/Open
02_certificate.pdf64.48 kBAdobe PDFView/Open
03_declaration.pdf60.82 kBAdobe PDFView/Open
04_acknowledgement.pdf69.29 kBAdobe PDFView/Open
05_contents.pdf71.21 kBAdobe PDFView/Open
06_list of tables.pdf69.37 kBAdobe PDFView/Open
07_list of figures.pdf49.73 kBAdobe PDFView/Open
08_chapter-1.pdf421.18 kBAdobe PDFView/Open
09_chapter-2.pdf617.53 kBAdobe PDFView/Open
10_chapter-3.pdf351.01 kBAdobe PDFView/Open
11_chapter-4.pdf333.42 kBAdobe PDFView/Open
12_chapter-5.pdf726.92 kBAdobe PDFView/Open
13_chapter-6.pdf192.85 kBAdobe PDFView/Open
14_chapter-7.pdf281.07 kBAdobe PDFView/Open
15_references.pdf65.88 kBAdobe PDFView/Open
16_appendix questionnaires.pdf83.44 kBAdobe PDFView/Open
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