Shodhganga : a reservoir of Indian theses @ INFLIBNET
The Shodhganga@INFLIBNET Centre provides a platform for research students to deposit their Ph.D. theses and make it available to the entire scholarly community in open access.
Please use this identifier to cite or link to this item:
http://hdl.handle.net/10603/23254
Full metadata record
| DC Field | Value | Language |
|---|---|---|
| dc.coverage.spatial | Commerce | en_US |
| dc.date.accessioned | 2014-08-20T13:56:35Z | - |
| dc.date.available | 2014-08-20T13:56:35Z | - |
| dc.date.issued | 2014-08-20 | - |
| dc.identifier.uri | http://hdl.handle.net/10603/23254 | - |
| dc.description.abstract | NA newline | en_US |
| dc.format.extent | 142p. | en_US |
| dc.language | English | en_US |
| dc.relation | No. of bibliography records 13 | en_US |
| dc.rights | university | en_US |
| dc.title | A case study on customer relationship management in BSNL in salem | en_US |
| dc.title.alternative | NA | en_US |
| dc.creator.researcher | Govindaraj A | en_US |
| dc.subject.keyword | Commerce Customer relationship management in BSNL | en_US |
| dc.description.note | Summary p. 137-142 | en_US |
| dc.contributor.guide | Jayakumar D | en_US |
| dc.publisher.place | Salem | en_US |
| dc.publisher.university | Periyar University | en_US |
| dc.publisher.institution | Department of Commerce | en_US |
| dc.date.registered | n.d. | en_US |
| dc.date.completed | 02/01/2006 | en_US |
| dc.date.awarded | 06/01/2006 | en_US |
| dc.format.dimensions | 30cm | en_US |
| dc.format.accompanyingmaterial | None | en_US |
| dc.source.university | University | en_US |
| dc.type.degree | M.Phil. | en_US |
| Appears in Departments: | Department of Commerce | |
Files in This Item:
| File | Description | Size | Format | |
|---|---|---|---|---|
| 01_title.pdf | Attached File | 15.69 kB | Adobe PDF | View/Open |
| 02_certificate.pdf | 50.37 kB | Adobe PDF | View/Open | |
| 03_declaration.pdf | 9.65 kB | Adobe PDF | View/Open | |
| 04_acknowledgement.pdf | 28.12 kB | Adobe PDF | View/Open | |
| 05_contents.pdf | 51.39 kB | Adobe PDF | View/Open | |
| 06_list of tables,abbreviations,charts.pdf | 113.34 kB | Adobe PDF | View/Open | |
| 07_chapter 1.pdf | 96.96 kB | Adobe PDF | View/Open | |
| 08_chapter 2.pdf | 237.28 kB | Adobe PDF | View/Open | |
| 09_chapter 3.pdf | 87.49 kB | Adobe PDF | View/Open | |
| 10_chapter 4.pdf | 571.13 kB | Adobe PDF | View/Open | |
| 11_chapter 5.pdf | 1.2 MB | Adobe PDF | View/Open | |
| 12_chapter 6.pdf | 49.93 kB | Adobe PDF | View/Open | |
| 13_questionnaire.pdf | 43.04 kB | Adobe PDF | View/Open | |
| 14_bibliography.pdf | 26.08 kB | Adobe PDF | View/Open |
Items in Shodhganga are licensed under Creative Commons Licence Attribution-NonCommercial-ShareAlike 4.0 International (CC BY-NC-SA 4.0).
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