Shodhganga : a reservoir of Indian theses @ INFLIBNET
The Shodhganga@INFLIBNET Centre provides a platform for research students to deposit their Ph.D. theses and make it available to the entire scholarly community in open access.
Please use this identifier to cite or link to this item:
http://hdl.handle.net/10603/23254
| Title: | A case study on customer relationship management in BSNL in salem |
| Researcher: | Govindaraj A |
| Guide(s): | Jayakumar D |
| Keywords: | Commerce Customer relationship management in BSNL |
| Upload Date: | 20-Aug-2014 |
| University: | Periyar University |
| Completed Date: | 02/01/2006 |
| Abstract: | NA newline |
| Pagination: | 142p. |
| URI: | http://hdl.handle.net/10603/23254 |
| Appears in Departments: | Department of Commerce |
Files in This Item:
| File | Description | Size | Format | |
|---|---|---|---|---|
| 01_title.pdf | Attached File | 15.69 kB | Adobe PDF | View/Open |
| 02_certificate.pdf | 50.37 kB | Adobe PDF | View/Open | |
| 03_declaration.pdf | 9.65 kB | Adobe PDF | View/Open | |
| 04_acknowledgement.pdf | 28.12 kB | Adobe PDF | View/Open | |
| 05_contents.pdf | 51.39 kB | Adobe PDF | View/Open | |
| 06_list of tables,abbreviations,charts.pdf | 113.34 kB | Adobe PDF | View/Open | |
| 07_chapter 1.pdf | 96.96 kB | Adobe PDF | View/Open | |
| 08_chapter 2.pdf | 237.28 kB | Adobe PDF | View/Open | |
| 09_chapter 3.pdf | 87.49 kB | Adobe PDF | View/Open | |
| 10_chapter 4.pdf | 571.13 kB | Adobe PDF | View/Open | |
| 11_chapter 5.pdf | 1.2 MB | Adobe PDF | View/Open | |
| 12_chapter 6.pdf | 49.93 kB | Adobe PDF | View/Open | |
| 13_questionnaire.pdf | 43.04 kB | Adobe PDF | View/Open | |
| 14_bibliography.pdf | 26.08 kB | Adobe PDF | View/Open |
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