Please use this identifier to cite or link to this item:
http://hdl.handle.net/10603/232510
Title: | Interrelationship between service quality and customer satisfaction in commercial banks |
Researcher: | A, Ravisankar |
Guide(s): | Muruganandam, D; Vetrivel, T |
Keywords: | ArithmeticMean CommercialBanks CreditCard GeographicalArea Regression |
University: | Anna University |
Completed Date: | 2018 |
Abstract: | Abstract available |
Pagination: | xxv, 191p. |
URI: | http://hdl.handle.net/10603/232510 |
Appears in Departments: | Faculty of Management Studies |
Files in This Item:
File | Description | Size | Format | |
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01_title page.pdf | Attached File | 9.71 kB | Adobe PDF | View/Open |
02_certificate.pdf | 382.02 kB | Adobe PDF | View/Open | |
03_abstract.pdf | 227.49 kB | Adobe PDF | View/Open | |
04_acknowledgement.pdf | 58.58 kB | Adobe PDF | View/Open | |
05_table of content.pdf | 181.9 kB | Adobe PDF | View/Open | |
06_list of table.pdf | 294.67 kB | Adobe PDF | View/Open | |
07_list of figures.pdf | 3.75 kB | Adobe PDF | View/Open | |
08_list of symbol and abbreviations.pdf | 9.12 kB | Adobe PDF | View/Open | |
09_chapter 1.pdf | 570.86 kB | Adobe PDF | View/Open | |
10_chapter 2.pdf | 909.98 kB | Adobe PDF | View/Open | |
11_chapter 3.pdf | 355.52 kB | Adobe PDF | View/Open | |
12_chapter 4.pdf | 1.08 MB | Adobe PDF | View/Open | |
13_chapter 5.pdf | 633.13 kB | Adobe PDF | View/Open | |
14_chapter 6.pdf | 134.16 kB | Adobe PDF | View/Open | |
15_appendix 1.pdf | 465.26 kB | Adobe PDF | View/Open | |
16_references.pdf | 447.41 kB | Adobe PDF | View/Open | |
17_list of publication.pdf | 106.8 kB | Adobe PDF | View/Open |
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