A Study of Electronic Banking Frauds and Safety Awareness of Customers in Nanded District

Abstract

Now a day s financial transactions are carried out on computer, mobile phones and internet seem to be very difficult for the persons who are not perfect in using such electronic devices. So there is need of IT to handle lengthy and complex transactions in the banks. IT has made banking procedures easy, convenient, fast and professional, which is one of the greatest landmarks in banking history. Traditionally banks were meant only to lend and deposit money. But today, definition of the bank has significantly changed because of introduction of wide range of services, which are offered by the banks. Banks today have started contribution in various other facilities like E-Commerce payments such as payment of electricity bill, shopping bills, etc. and also collecting come on behalf of their customers. For these facilities bank charges some amount to their customer with minimum service charges. For every research topic to be effective and easily agreeable, it is necessary to first establish the rationale behind the study or research work carried out. The subject of study has to be dedicated towards the solutions of problems that have been present in that particular field of study. A general statement of the purpose has to be drawn as per the present scenario which would eventually lead to the objectives of the study along with its scope and limitations. A similar attempt has been made by the researcher in this study. (In this thesis wherever the word Traditional Customer will appear, it means, these are those customers which physically goes to Bank for completing their Banking transactions, and do not follow E-Banking. New Customers means, those who rarely physically go to Bank, but mostly prefer performing their Banking transactions by using E-Banking facilities on Mobile phone, Laptop, Computer etc.) newline