Shodhganga : a reservoir of Indian theses @ INFLIBNET
The Shodhganga@INFLIBNET Centre provides a platform for research students to deposit their Ph.D. theses and make it available to the entire scholarly community in open access.
Please use this identifier to cite or link to this item:
http://hdl.handle.net/10603/226805
Full metadata record
| DC Field | Value | Language |
|---|---|---|
| dc.coverage.spatial | Business and Management | |
| dc.date.accessioned | 2019-01-25T04:44:08Z | - |
| dc.date.available | 2019-01-25T04:44:08Z | - |
| dc.identifier.uri | http://hdl.handle.net/10603/226805 | - |
| dc.description.abstract | File attached | |
| dc.format.extent | 248 p. | |
| dc.language | English | |
| dc.relation | - | |
| dc.rights | university | |
| dc.title | Adoption of new technology for improving CRM | |
| dc.title.alternative | A case study of SBI | |
| dc.creator.researcher | Rath, Biswaranjan | |
| dc.subject.keyword | Banking sector | |
| dc.subject.keyword | Customer Relationship Management | |
| dc.subject.keyword | Knowledge discovery in databases | |
| dc.subject.keyword | Public Sector Banking system | |
| dc.subject.keyword | Social Sciences,Economics and Business,Management | |
| dc.description.note | bibliography p.219-248 | |
| dc.contributor.guide | Dash, Priya Ranjan and Patnaik, Sabyasachi | |
| dc.publisher.place | Bhubaneswar | |
| dc.publisher.university | Shiksha o Anusandhan University | |
| dc.publisher.institution | Faculty of Management Studies | |
| dc.date.registered | n.d. | |
| dc.date.completed | 2018 | |
| dc.date.awarded | n.d. | |
| dc.format.dimensions | - | |
| dc.format.accompanyingmaterial | None | |
| dc.type.degree | Ph.D. | |
| dc.source.inflibnet | INFLIBNET | |
| Appears in Departments: | Faculty of Management Studies | |
Files in This Item:
| File | Description | Size | Format | |
|---|---|---|---|---|
| 01_title.pdf | Attached File | 167.42 kB | Adobe PDF | View/Open |
| 02_certificate.pdf | 1.09 MB | Adobe PDF | View/Open | |
| 03_declaration.pdf | 287.17 kB | Adobe PDF | View/Open | |
| 04_acknowledgements.pdf | 431.91 kB | Adobe PDF | View/Open | |
| 05_content.pdf | 132.34 kB | Adobe PDF | View/Open | |
| 06_abstract.pdf | 58.59 kB | Adobe PDF | View/Open | |
| 07_chapter 1.pdf | 189.58 kB | Adobe PDF | View/Open | |
| 08_chapter 2.pdf | 276.37 kB | Adobe PDF | View/Open | |
| 09_chapter 3.pdf | 303.37 kB | Adobe PDF | View/Open | |
| 10_chapter 4.pdf | 314.8 kB | Adobe PDF | View/Open | |
| 11_chapter 5.pdf | 8.73 MB | Adobe PDF | View/Open | |
| 12_chapter 6.pdf | 73.47 kB | Adobe PDF | View/Open | |
| 13_publications.pdf | 13.93 kB | Adobe PDF | View/Open | |
| 14_references.pdf | 178.38 kB | Adobe PDF | View/Open |
Items in Shodhganga are licensed under Creative Commons Licence Attribution-NonCommercial-ShareAlike 4.0 International (CC BY-NC-SA 4.0).
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