Shodhganga : a reservoir of Indian theses @ INFLIBNET
The Shodhganga@INFLIBNET Centre provides a platform for research students to deposit their Ph.D. theses and make it available to the entire scholarly community in open access.
Please use this identifier to cite or link to this item:
http://hdl.handle.net/10603/226056
| Title: | Impact of information technology on customers satisfaction A study of public and private sector banks |
| Researcher: | Puniya, Neeru |
| Guide(s): | Sanjeet Kumar |
| Keywords: | Banking sector Customers satisfaction Social Sciences,Economics and Business,Business |
| University: | Chaudhary Devi Lal University |
| Completed Date: | 2017 |
| Abstract: | None |
| Pagination: | 192 p. |
| URI: | http://hdl.handle.net/10603/226056 |
| Appears in Departments: | Department of Business Administration |
Files in This Item:
| File | Description | Size | Format | |
|---|---|---|---|---|
| 01_title.pdf | Attached File | 152.03 kB | Adobe PDF | View/Open |
| 02_declaration.pdf | 150.47 kB | Adobe PDF | View/Open | |
| 03_certificate.pdf | 149.79 kB | Adobe PDF | View/Open | |
| 04_acknowledgements.pdf | 119.56 kB | Adobe PDF | View/Open | |
| 05_content.pdf | 266.93 kB | Adobe PDF | View/Open | |
| 06_chapter 1.pdf | 386.04 kB | Adobe PDF | View/Open | |
| 07_chapter 2.pdf | 421.82 kB | Adobe PDF | View/Open | |
| 08_chapter 3.pdf | 213.13 kB | Adobe PDF | View/Open | |
| 09_chapter 4.pdf | 545.75 kB | Adobe PDF | View/Open | |
| 10_chapter 5.pdf | 410.18 kB | Adobe PDF | View/Open | |
| 11_chapter 6.pdf | 366.38 kB | Adobe PDF | View/Open | |
| 12_chapter 7.pdf | 284.28 kB | Adobe PDF | View/Open | |
| 13_bibliography.pdf | 221.16 kB | Adobe PDF | View/Open | |
| 14_questionnaire.pdf | 260.56 kB | Adobe PDF | View/Open |
Items in Shodhganga are licensed under Creative Commons Licence Attribution-NonCommercial-ShareAlike 4.0 International (CC BY-NC-SA 4.0).
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