1. Shodhganga@INFLIBNET
  2. Annamalai University
  3. Department of Business Administration
Please use this identifier to cite or link to this item: http://hdl.handle.net/10603/225208
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DC FieldValueLanguage
dc.coverage.spatial
dc.date.accessioned2019-01-08T07:17:39Z-
dc.date.available2019-01-08T07:17:39Z-
dc.identifier.urihttp://hdl.handle.net/10603/225208-
dc.description.abstractnewline
dc.format.extent
dc.languageEnglish
dc.relation
dc.rightsuniversity
dc.titleCustomer Satisfaction Leading to Delight Through Benchmarking world Class Best Practices with Special Reference to Consumer Durables in Chennai
dc.title.alternative
dc.creator.researcherShyama Sundar K
dc.description.note
dc.contributor.guideKaruppiah K
dc.publisher.placeAnnamalai Nagar
dc.publisher.universityAnnamalai University
dc.publisher.institutionDepartment of Business Administration
dc.date.registered8-1-1998
dc.date.completed
dc.date.awarded
dc.format.dimensions
dc.format.accompanyingmaterialNone
dc.source.universityUniversity
dc.type.degreePh.D.
Appears in Departments:Department of Business Administration

Files in This Item:
File Description SizeFormat 
01_title.pdfAttached File113.34 kBAdobe PDFView/Open
02_certificate.pdf125.31 kBAdobe PDFView/Open
03_preliminary.pdf720.6 kBAdobe PDFView/Open
04_chapter 1.pdf5.5 MBAdobe PDFView/Open
05_chapter 2.pdf9.11 MBAdobe PDFView/Open
06_chapter 3.pdf1.1 MBAdobe PDFView/Open
07_chapter 4.pdf1.87 MBAdobe PDFView/Open
08_chapter 5.pdf607.37 kBAdobe PDFView/Open
09_chapter 6.pdf1.79 MBAdobe PDFView/Open
10_chapter 7.pdf809.11 kBAdobe PDFView/Open
11_bibliography.pdf1.57 MBAdobe PDFView/Open
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