Shodhganga : a reservoir of Indian theses @ INFLIBNET
The Shodhganga@INFLIBNET Centre provides a platform for research students to deposit their Ph.D. theses and make it available to the entire scholarly community in open access.
Please use this identifier to cite or link to this item:
http://hdl.handle.net/10603/225208
| Title: | Customer Satisfaction Leading to Delight Through Benchmarking world Class Best Practices with Special Reference to Consumer Durables in Chennai |
| Researcher: | Shyama Sundar K |
| Guide(s): | Karuppiah K |
| University: | Annamalai University |
| Completed Date: | |
| Abstract: | newline |
| Pagination: | |
| URI: | http://hdl.handle.net/10603/225208 |
| Appears in Departments: | Department of Business Administration |
Files in This Item:
| File | Description | Size | Format | |
|---|---|---|---|---|
| 01_title.pdf | Attached File | 113.34 kB | Adobe PDF | View/Open |
| 02_certificate.pdf | 125.31 kB | Adobe PDF | View/Open | |
| 03_preliminary.pdf | 720.6 kB | Adobe PDF | View/Open | |
| 04_chapter 1.pdf | 5.5 MB | Adobe PDF | View/Open | |
| 05_chapter 2.pdf | 9.11 MB | Adobe PDF | View/Open | |
| 06_chapter 3.pdf | 1.1 MB | Adobe PDF | View/Open | |
| 07_chapter 4.pdf | 1.87 MB | Adobe PDF | View/Open | |
| 08_chapter 5.pdf | 607.37 kB | Adobe PDF | View/Open | |
| 09_chapter 6.pdf | 1.79 MB | Adobe PDF | View/Open | |
| 10_chapter 7.pdf | 809.11 kB | Adobe PDF | View/Open | |
| 11_bibliography.pdf | 1.57 MB | Adobe PDF | View/Open |
Items in Shodhganga are licensed under Creative Commons Licence Attribution-NonCommercial-ShareAlike 4.0 International (CC BY-NC-SA 4.0).
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