Impact of exim bank policies on international investment and trade promotion in India

Abstract

newline The topic of my research is Impact of EXIM Bank Policies on International Investment and Trade promotion in India . An attempt has been made to understand the Export Import Policies and the role of EXIM Bank in promotion of international trade with the customer satisfaction level has been done. Export Import Bank of India is the premier export finance institution in India, established in 1982 under the Export-Import Bank of India Act 1981. Since its inception, EIM Bank of India has been both a catalyst and a key player in the promotion of cross border trade and investment. The study is based on the mixed approach having primary as well as secondary data interpretation with the concluding remarks. The study aims at collecting the information from the clients of the EXIM bank by means of open-ended questionnaires and the secondary data source will be gathered from the bank s database like the bank s policies and strategies in handling the export and import activities in India. The study collects the information regarding the loan sanctioned, total resources, profit after tax and the lines of credit for the past ten years of time. The study follows the methods of descriptive data. The study links both the qualitative and the quantitative approaches. The descriptive method of design will assist both the approaches and hence, the study includes the principles of the descriptive design. The descriptive study tries to explain systematically a condition, difficulty, occurrence, service or programme, offers data regarding the living circumstances of a group, or explains attitudes towards an subject. This research work focus and extracts the customer satisfaction in the EXIM bank clients of India based on assorted parameters and dimensions and found that the customers are delighted and satisfied with the services of EXIM bank of India. Still this research work is able to present the effective results in effectual dimensions about the performance and customer satisfaction of EXIM banks. This study is also lightened the analysis of export import policies which are effective in increasing in international trade causes economic growth in our country. The above 4 objectives were scientifically researched through Hypothesis testing. Objective 1 and 2 were examined through simple analysis. For Objective 3, Chi-Square test and ANOVA was utilizes and for objective 4, Co relation and regression analysis was utilized. The results have been summarized in chapter 4 and give some interesting insight. The study can work as base for scholars for future research, in the time to come.