1. Shodhganga@INFLIBNET
  2. Periyar University
  3. Periyar Institute of Management Studies
Please use this identifier to cite or link to this item: http://hdl.handle.net/10603/221956
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DC FieldValueLanguage
dc.coverage.spatial
dc.date.accessioned2018-11-30T09:34:29Z-
dc.date.available2018-11-30T09:34:29Z-
dc.identifier.urihttp://hdl.handle.net/10603/221956-
dc.description.abstractnewline
dc.format.extent224p
dc.languageEnglish
dc.relation102
dc.rightsuniversity
dc.titleEffective construction of customer relationship management service quality vs customer loyalty with special reference to bank customers in chennai city
dc.title.alternative
dc.creator.researcherMaruthamuthu M
dc.subject.keywordBank Customers
dc.subject.keywordChennai City
dc.subject.keywordCustomer Relationship Management
dc.subject.keywordSocial Sciences,Economics and Business,Management
dc.description.noteBibliography, Appendices
dc.contributor.guideRajendhiran N
dc.publisher.placeSalem
dc.publisher.universityPeriyar University
dc.publisher.institutionPeriyar Institute of Management Studies
dc.date.registered
dc.date.completed2016
dc.date.awarded20/10/2016
dc.format.dimensions29 cm
dc.format.accompanyingmaterialCD
dc.source.universityUniversity
dc.type.degreePh.D.
Appears in Departments:Periyar Institute of Management Studies

Files in This Item:
File Description SizeFormat 
01_title.pdfAttached File163.92 kBAdobe PDFView/Open
02_certificate.pdf89.43 kBAdobe PDFView/Open
03_preliminary pages.pdf553.11 kBAdobe PDFView/Open
04_chapter 1.pdf567.5 kBAdobe PDFView/Open
05_chapter 2.pdf466.37 kBAdobe PDFView/Open
06_chapter 3.pdf364.58 kBAdobe PDFView/Open
07_chapter 4.pdf2.06 MBAdobe PDFView/Open
08_chapter 5.pdf353.67 kBAdobe PDFView/Open
09_bibliography.pdf160.07 kBAdobe PDFView/Open
10_appendices.pdf198.01 kBAdobe PDFView/Open
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