Please use this identifier to cite or link to this item:
http://hdl.handle.net/10603/221956
Title: | Effective construction of customer relationship management service quality vs customer loyalty with special reference to bank customers in chennai city |
Researcher: | Maruthamuthu M |
Guide(s): | Rajendhiran N |
Keywords: | Bank Customers Chennai City Customer Relationship Management Social Sciences,Economics and Business,Management |
University: | Periyar University |
Completed Date: | 2016 |
Abstract: | newline |
Pagination: | 224p |
URI: | http://hdl.handle.net/10603/221956 |
Appears in Departments: | Periyar Institute of Management Studies |
Files in This Item:
File | Description | Size | Format | |
---|---|---|---|---|
01_title.pdf | Attached File | 163.92 kB | Adobe PDF | View/Open |
02_certificate.pdf | 89.43 kB | Adobe PDF | View/Open | |
03_preliminary pages.pdf | 553.11 kB | Adobe PDF | View/Open | |
04_chapter 1.pdf | 567.5 kB | Adobe PDF | View/Open | |
05_chapter 2.pdf | 466.37 kB | Adobe PDF | View/Open | |
06_chapter 3.pdf | 364.58 kB | Adobe PDF | View/Open | |
07_chapter 4.pdf | 2.06 MB | Adobe PDF | View/Open | |
08_chapter 5.pdf | 353.67 kB | Adobe PDF | View/Open | |
09_bibliography.pdf | 160.07 kB | Adobe PDF | View/Open | |
10_appendices.pdf | 198.01 kB | Adobe PDF | View/Open |
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