Shodhganga : a reservoir of Indian theses @ INFLIBNET
The Shodhganga@INFLIBNET Centre provides a platform for research students to deposit their Ph.D. theses and make it available to the entire scholarly community in open access.
Please use this identifier to cite or link to this item:
http://hdl.handle.net/10603/220480
Full metadata record
| DC Field | Value | Language |
|---|---|---|
| dc.coverage.spatial | ||
| dc.date.accessioned | 2018-11-16T05:30:54Z | - |
| dc.date.available | 2018-11-16T05:30:54Z | - |
| dc.identifier.uri | http://hdl.handle.net/10603/220480 | - |
| dc.description.abstract | newline | |
| dc.format.extent | 281 p. | |
| dc.language | English | |
| dc.relation | ||
| dc.rights | university | |
| dc.title | Emotional display rules and emotional labour strategies as antecedents of stress related outcomes among the customer interface employees of private sector hospitals in Kerala | |
| dc.title.alternative | ||
| dc.creator.researcher | Reena Alias | |
| dc.subject.keyword | Arts and Humanities | |
| dc.subject.keyword | Customer interface employees | |
| dc.subject.keyword | Emotional display rules, | |
| dc.subject.keyword | Health care sector | |
| dc.description.note | ||
| dc.contributor.guide | Sarada S. | |
| dc.publisher.place | Cochin | |
| dc.publisher.university | Cochin University of Science and Technology | |
| dc.publisher.institution | School of Management Studies | |
| dc.date.registered | 02/05/2012 | |
| dc.date.completed | 2017 | |
| dc.date.awarded | 02/03/2018 | |
| dc.format.dimensions | ||
| dc.format.accompanyingmaterial | DVD | |
| dc.source.university | University | |
| dc.type.degree | Ph.D. | |
| Appears in Departments: | School of Management Studies | |
Files in This Item:
| File | Description | Size | Format | |
|---|---|---|---|---|
| 01_title.pdf | Attached File | 269.59 kB | Adobe PDF | View/Open |
| 02_certificate.pdf | 203.29 kB | Adobe PDF | View/Open | |
| 03_declaration.pdf | 195.17 kB | Adobe PDF | View/Open | |
| 04_acknowledgements.pdf | 135.48 kB | Adobe PDF | View/Open | |
| 05_abstract.pdf | 90.24 kB | Adobe PDF | View/Open | |
| 06_contents.pdf | 167.09 kB | Adobe PDF | View/Open | |
| 07_chapter 1.pdf | 282.9 kB | Adobe PDF | View/Open | |
| 08_chapter 2.pdf | 592.28 kB | Adobe PDF | View/Open | |
| 09_chapter 3.pdf | 359.82 kB | Adobe PDF | View/Open | |
| 10_chapter 4.pdf | 502.93 kB | Adobe PDF | View/Open | |
| 11_chapter 5.pdf | 323.33 kB | Adobe PDF | View/Open | |
| 12_chapter 6.pdf | 1.32 MB | Adobe PDF | View/Open | |
| 13_chapter 7.pdf | 277.6 kB | Adobe PDF | View/Open | |
| 14_references.pdf | 465.93 kB | Adobe PDF | View/Open | |
| 15_appendices.pdf | 201.31 kB | Adobe PDF | View/Open |
Items in Shodhganga are licensed under Creative Commons Licence Attribution-NonCommercial-ShareAlike 4.0 International (CC BY-NC-SA 4.0).
Altmetric Badge: